Privacy Policy for Find Solutions at DiabeticConnect.com

The following discloses our information gathering and dissemination practices as they pertain to the Find Solutions service of DiabeticConnect.com. This policy addresses the specific relationship between Diabetic Connect and the partners and clients whose products and services are featured in Find Solutions. This policy is separate from the policy which covers the community membership, friendships, and user-generated content found elsewhere on DiabeticConnect.com. To view the community privacy policy, click here.

How is the registration information within Find Solutions used?

The Find Solutions registration forms require users to provide contact information (e.g., name, e-mail address, phone number, and physical address) and demographic information (e.g., gender, age, and insurance carrier). We use the information from the registration form to contact users according to their requests, and to further fulfill requests, as well as to send our users information about our website. This contact information will only be provided to the specific sponsors of offers that you have expressly selected.

Users may opt-out of receiving future mailings (see the Choice/Opt-out section below). Demographic and profile data is also collected during registration. We use this data to tailor the user's experience within Find Solutions, displaying content that we think they might be interested in, and displaying the content according to their preferences. This information is occasionally shared with advertisers on an aggregate basis.

Do you ever share my personal information?

We share users' information only with the Find Solutions partners that the user has requested information from (i.e., if a user requests information about diabetic supplies and related services, their information is shared only with a Find Solutions client or partner).

From time to time, we share aggregated data regarding the users of our services (for example, information such as the percentage of our users that are diabetics, or the percentage of users who choose one type of service and then subsequently request a related service). Some of this data may include the data obtained as described in the "cookies" section, but no personally identifiable information is included in these types of statistics.

Special Cases

We may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating the site's Terms of Use.

The same policy applies in cases where we believe an individual may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of Alliance Health, other site users, or anyone else that could be harmed by such activities.

We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services. We may also display entity names as part of the registration process to facilitate an individual registrant's affiliation with the correct entity.

Choice/Opt-Out

Find Solutions at DiabeticConnect.com provides users the opportunity to opt-out of receiving communications from us at any time by emailing community@alliancehealth.com.

How are cookies and IP address information used?

We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is used to gather broad demographic information.

We use cookies for application functions, login purposes and to deliver content on our Web site that is specific to your interests, but we do not use information from cookies for any marketing purposes, nor do we make that information available to third parties.

The cookie does not track any personal information about you, provide us with any way to contact you, or extract any information from your computer.

We hope you will want the better service that cookies provide, but you may set your browser to refuse cookies. However, by doing so, you will not be able to successfully use this service.

How does the Find Solutions at DiabeticConnect.com work with other companies and how do these relationships affect user privacy?

Within Find Solutions at DiabeticConnect.com, you may find links to the websites of our clients or partners. We are not responsible for the privacy practices or the content of such websites.

Certain products and services marketed through Find Solutions are made available by partner companies with which Find Solutions at Diabetic Connect has a strategic alliance. To obtain these products and services you may be required to visit another company's website or a site they share with Find Solutions at Diabetic Connect. When ordering, registering for, or purchasing products or services from these partners, you will be entering into an agreement with that partner, and not with Find Solutions at Diabetic Connect. In these cases, this privacy policy does not apply; instead, the privacy policy of the partner providing the goods or services will apply.

We urge you to read and understand our partners' policies before entering into agreements with them. We are committed to partnering with companies that share our privacy concerns. However, we cannot control the way these partners collect or use information.

If you have questions about our partners' privacy policies or the privacy policies of these other sites, we encourage you to contact them directly.

Occasionally we may share information with our sponsors and partners. We will share such information on an aggregate basis and will never reveal information about individual users of the site without consent.

How does Find Solutions at DiabeticConnect.com secure information entered by visitors?

We use industry-standard technology to keep your personal information and information you have entered into our site as secure as possible. We also have put in place privacy protection control systems designed to ensure that your personal data remain safe and private.

Each and every one of our employees servicing the website is obligated to abide by this privacy policy. Employees who violate our privacy policies are subject to disciplinary action, up to and including termination.

Only authorized employees servicing the website are permitted to have access to your personal information, and such access is limited by need.

Disclosure on Find Solutions at DiabeticConnect.com Offers

All offers are subject to participation by the partner (provider), product availability, and any applicable state or federal laws that govern such offers. Any offers shown are reasonable facsimiles, and participating partners (providers) reserve the right to withdraw offer, substitute another product, or modify offer at their sole discretion.

Changes to this Privacy Policy

Find Solutions at DiabeticConnect.com may amend this policy from time to time.

A Note to Parents on our Privacy Policy Regarding Children

Find Solutions at DiabeticConnect.com is very sensitive to privacy issues and we are proud of our longtime commitment to our customers. We are especially careful in any communications with one of our most treasured customers—children and families. We do not collect personal information from children 12 and under and do not make sales to minors 18 or under. We do not associate cookie data with personal information about children.

Sale/Merger

We will transfer information about you if we are acquired by or merged with another company. We will notify you if your information will become subject to a different privacy policy.

This privacy policy applies to Find Solutions at DiabeticConnect.com. To view the privacy policy that applies to the community functions of DiabeticConnect.com, including discussion posts, private inbox messages, and user-generated content, click here.