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Things on the Site that Are Broken
by John CrowleyMarch 12, 2008 10:37 AM
217 Replies
2106 Views
Tags: things that make you go hmm, something isn't quite right
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Geoff |
Geoff replied March 12, 2008 10:41 AM
The images on this site don't work
John Crowley replied March 13, 2008 11:14 AM Thanks, Geoff. I think we have the images working now. Let me know if you see some that aren't working. |
I'm using Privacy Manager |
Anonymous replied March 12, 2008 11:56 PM
There are no Top Rated product in Product Reviews even though there are products that have a rating
NyxWulf replied March 13, 2008 2:22 PM Last edited about 1 year ago Products have to have a few ratings before they will show up as a top rated product. |
TBOzarka1 |
TBOzarka1 replied March 13, 2008 7:19 AM
I agree some image do not work. Also, if you are not a member a click on the report a person. The screen it takes you to is all messed up. Image is missing and the layout is all messed up.
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TBOzarka1 |
TBOzarka1 replied March 13, 2008 7:23 AM
Uploading photos. If you change you mind or were unable to locate the photo you wanted to add, there needs to be a cancel button. |
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TBOzarka1 |
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CALpumper |
CALpumper replied March 13, 2008 7:39 AM
Just added a reply to a discussion. Reread it and noticed I made a grammatical error (John: "it now became about" I wrote "it not").
TRKnight2007 replied March 13, 2008 7:49 AM Great catch. I just noticed the same. Thanks.
CALpumper replied March 13, 2008 7:52 AM Thanks.
CALpumper replied March 13, 2008 7:53 AM That last comment was a Thanks to TRKnight (can't see the rest, the Add your Reply box is in a static position.
TRKnight2007 replied March 13, 2008 7:56 AM Completely agree CALpumper. We had a solution last night, but yanked it because it wasn't elegant. We need to add this piece back in so we can have some dialogue back-and-forth in a discussion.
marla3300 replied December 10, 2008 4:48 AM Yes we need a way to edit our posts. I also suggest having a spell check added. Sorry, but some people do not use Word before posting and it drives me nuts reading their poor writing skills. I want to correct them, but that would be rude.
Anonymous replied December 10, 2008 2:12 PM Wow!! sorry we are not perfect.
Anonymous replied October 31, 2009 6:41 AM nope we're merely human |
TRKnight2007 |
TRKnight2007 replied March 13, 2008 8:04 AM
I feel like I'm in an Austin Powers movie. When I get a friend request it say, "11, has added you as a Friend." Hmm . . . I think this should be fixed.
TRKnight2007 replied March 13, 2008 8:06 AM LOL. And once again I can't edit my previously misspelled comment. NyxWulf will be laughing all weekend at this over-sight.
CALpumper replied March 13, 2008 8:52 AM Humor is the best medicine and this is a beta site so no worries TRKnight2007!! Ha ha!
CALpumper replied March 13, 2008 8:53 AM And look at that, there it is!! HA HA
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j2sweet |
j2sweet replied March 13, 2008 9:06 AM
Under conditions there is no clear way to add "sleep apnea" to your health profile. |
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TBOzarka1 |
TBOzarka1 replied March 13, 2008 9:39 AM
Need a way to edit the category of a post. The default is Newly Diagnosed. It should be blank and a required field. |
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TBOzarka1 |
TBOzarka1 replied March 13, 2008 10:05 AM
permission image is not working.
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TBOzarka1 |
TBOzarka1 replied March 13, 2008 12:30 PM
why is everyone that joins a member since 3/8. Today is 3/13 when I officially joined, but system show 3/8. I also noticed this with other that have joined today. |
Jon |
Jon replied March 13, 2008 4:35 PM
When I did my profile, it asked me for my health conditions as a caregiver. I could not find a button to save changes, and there was nothing for people with no health issues. I eventually figured out that I can click to a different tab and save changes there, but it would be nice to have a button at the bottom of each page. This is on the EDIT tab, not the original sign up. |
Jonathan |
Jonathan replied March 13, 2008 5:29 PM
Great start up so far. Can I assume that when the site is done with the beta testing that you will have appropriate security certificates so the firewalls don't advise against visiting the site?
mabes replied March 13, 2008 11:42 PM > Great start up so far. Can I assume that when the site is done with the beta
Jon replied March 14, 2008 3:49 PM I got the warnings when I joined also. I am using Firefox with Vista. |
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CALpumper |
CALpumper replied March 14, 2008 8:21 AM
Reviewing My Rating Tab:
John Crowley replied March 14, 2008 10:58 AM C,
CALpumper replied March 14, 2008 11:56 AM Thanks John and you are very welcome.
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AaronS |
AaronS replied March 14, 2008 10:45 AM
Not something that is broken - but it would be nice to have some sort of spell checker to use before posting a comment.
Mom and boys replied March 19, 2009 3:20 PM AMEN! I just can't spell so I write everything in word and copy it over! |
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CALpumper |
CALpumper replied March 14, 2008 12:03 PM
John, I see the difference in the Ratings now....
TBOzarka1 replied March 14, 2008 1:31 PM I agree with that. I have had that happen a few times. I would just copy what I wrote, then cancel and post again and paste what I had earlier. |
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Jon |
Jon replied March 14, 2008 3:52 PM
I am sure you are overwhelmed with fixes right now, and this one is nothing serious, but when viewing an uploaded video there is no option for full screen. You can zoom in by right clicking on the video, but once you do that you can never return to the size it was. Of course this can be solved by left clicking and going directly to the Youtube site.
TRKnight2007 replied March 14, 2008 3:57 PM Jon, thanks for the feedback. I'll check with our tech team to see if this can be done. Soon we will be integrating all Flash video players across the web so you can grab nearly any video and link to it. I think that will be really cool, since no one else is doing that. Thanks again. |
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Jon |
Jon replied March 14, 2008 4:14 PM
When replying to somebody else's reply, would it make sense to have that second reply appear right below the first one? Either that or automatically quote the first so that it is obvious what you are replying to.
TRKnight2007 replied March 16, 2008 10:35 PM >>When replying to somebody else's reply, would it make sense to have that second reply appear right below the first one? Either that or automatically quote the first so that it is obvious what you are replying to.
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BadShoe |
BadShoe replied March 16, 2008 4:31 PM
I wanted to review a book, a publication of NIH / CDC. Helping the Student With Diabetes.
John Crowley replied March 16, 2008 7:52 PM The engine we are using for the book reviews does have a prepopulated database. However, we are certainly not in the business of censoring books that can be helpful to diabetics. I will check into the functionality of adding a new book. Thank you so much for your honest feedback.
TRKnight2007 replied March 16, 2008 10:33 PM BadShoe - Just to explain further how our Book database works . . . we are tied into Amazon.com. All the books that you can currently add can only be from Amazon.com. However, you just brought up a really cool idea that, quite frankly, we had not thought of. I love the idea that we could expand beyond Amazon and allow anyone to upload a picture - - especially for books that have a hard time getting distribution. We've actually run into several authors in the past few weeks that would love a system like this where they could GIVE AWAY their book on our site in .pdf format. Thanks for bringing this to light . . . I actually think it's a great idea and something we can work on for the Community in the coming weeks. |
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BadShoe |
BadShoe replied March 18, 2008 9:33 AM
I wrote a review of a product and somehow my paragraph breaks got nuked.
BadShoe replied March 18, 2008 9:33 AM Yea they did.
TRKnight2007 replied March 18, 2008 10:14 AM Badshoe - I find this annoying as well. There are a couple of areas on the site that have the same problem and we will be introducing a fix in the coming weeks. Thanks. |
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CALpumper |
CALpumper replied March 18, 2008 4:54 PM
7:53 EST
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AaronS |
AaronS replied March 19, 2008 6:29 AM
When I do a product search (in the product reviews) that returns mutlitple pages, if I click on page 2 or I click on Next, it brings me back to the first page. It does not go to the next page. (I tried the search with meter and with needle and got the same result). If I click on page 3 or page 4, it still only goes back to the first page and does not bring up the following pages.
AaronS replied March 19, 2008 7:24 PM Just to add to this problem of only being able to see the first page on a search, this problem occurs both on a computer running IE6 and on one running IE7.
TRKnight2007 replied March 19, 2008 7:33 PM Aaron - So you aren't able to navigate past the first page on when you search for Friends? Let me know the areas you experienced this. Should be an easy fix. Thanks.
AaronS replied March 20, 2008 6:35 AM No, not in searh for friends. This only happens (so far) in the product review if I enter a search criteia - say "meter". It shows that there are four pages of meter results but the only page I can access is the first one. The same thing happened when I enterd needles. On the other hand, if I do not enter a search criteria, I can access all the pages. |
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AaronS |
AaronS replied March 19, 2008 6:36 AM
In the product reviews, would it be possible to add a comments box as well as the pros and cons box. For some of the products, I would like to make some comments on them that are neither pros nor cons.
TRKnight2007 replied March 19, 2008 7:10 AM Aaron - Thanks for the feedback. We'll be happy to add in the functionality. I'm also thinking that we'll add in pictures as well. It probably won't be that impressive for some categories, but it may work with others . . . like meters. |
Toma |
Toma replied March 20, 2008 12:15 PM
Hi John,
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Toma |
Toma replied March 20, 2008 12:42 PM
highest rated news and most recent news seem to be reversed. I just posted an article and it appeared in highest rated when it has not been rated at all and did not appear in the most recent list. |
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AaronS |
AaronS replied March 20, 2008 3:16 PM
In the Book Club section, on the top rated, most recent and most discussed tabs, would it be possible to list the number of reviews with the list rather than having to click on each book to see how many reviews there are.
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HealthDoc |
HealthDoc replied March 20, 2008 6:30 PM
The site looks great overall. I've added some of my video clips without problems. |
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Kassie |
Kassie replied March 21, 2008 8:04 AM
just a few accessibility issues:
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Kassie |
Kassie replied March 21, 2008 1:33 PM
not sure if this has been mentioned yet but when a user registers and decides not to enter a state, they get "Alabama" as their state. I think the state list should begin with "Select State".
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BadShoe |
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CALpumper |
CALpumper replied March 27, 2008 4:36 PM
Just went to a user's profile and under contact there is a website listed. I clicked on it and it errored: Diabetic Connect cannot find this site within the community?
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Teague |
Teague replied March 28, 2008 11:24 AM
There needs to be a message on the send message section that tells you to separate friends with a comma, because I sent to one member a message, and then clicked a second member to attach and it and the first person i originally clicked disappeared. |
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CALpumper |
CALpumper replied April 17, 2008 2:31 PM
Love the new email function of typing first letter of the persons name!
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AaronS |
AaronS replied April 30, 2008 7:13 AM
I seem to be having some problem with Add your Reply today.
TRKnight2007 replied April 30, 2008 9:11 AM Aaron - Thanks for the heads-up. I will get out tech team to look at this issue.
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taz202020 |
taz202020 replied May 25, 2008 5:05 PM
I just joined recently and have had alot of problems logging in. It will tell me I have the wrong password. I will be sent an email telling me another password to use and they don't work either. I don't know what happened to get me logged in right now! I have registered 2 times because of this hoping to be able to access this site. So now I'm known as taz2020 and taz202020. Someone responded to me inviting a new friend and apparently they responded to my taz2020 account but I can't respond to them. What should I do?
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CALpumper |
CALpumper replied June 2, 2008 10:12 PM
Hey, where did the Community pic link on the left go? To add comments, rather tell you all about the site? (likes/dislikes/working/not working)
toldroyd replied June 12, 2008 12:19 AM Thanks for the notice on this one CALpumper. The activity leaders page has been fixed. |
gogobob |
gogobob replied June 9, 2008 3:02 PM
I always keep a roll of duct tape for broken things . It works well on most things.Bob |
BarryE |
BarryE replied June 11, 2008 3:39 PM
Whenever I try to add a tag to an article or a news piece, I am not able to type in a tag. The line stays blank. Is anyone else having this problem?
toldroyd replied June 11, 2008 8:53 PM What browser and version are you using? Is the box coming up for you to type in a tag, but you are not able to type in that field? |
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blessedmom44 |
blessedmom44 replied June 12, 2008 7:48 AM
Everything seems great. Sending e-mails has worked great except with one. I will keep trying. It says enter name of person which initials are there that you get from pop up with 1st letter. Thanks its a great site.
CALpumper replied June 12, 2008 10:57 AM Hi there,
blessedmom44 replied June 13, 2008 3:00 PM HI- Its JP,I like to thank everyone. Everytime I click on her under friends,go to her name or profile,anyway I try it won't work,says put name in. Thanks |
Dancehawk |
Dancehawk replied June 12, 2008 7:52 AM
Thank you!
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AaronS |
AaronS replied June 16, 2008 7:00 PM
This one is really odd. In the discussions, there's a post "New Member" by Sherrie206. When I tried to read it earlier today, all I would see was a blank page (IE6 brower). Also, interestingly when I went to the member's profile page first then clicked on the post, it would appear for about two seconds then disappear.
AaronS replied June 20, 2008 3:04 PM I also noticed that in the "Trying to Get Pregrant" dicussion, the text of the replies is running over the display area border and on to the grey background. |
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Teague |
Teague replied June 17, 2008 3:37 PM
When you search for friends, http://www.diabeticconnect.com/users/search
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HealthDoc |
HealthDoc replied June 20, 2008 12:53 PM
Hi John,
John Crowley replied June 20, 2008 1:10 PM I'll need the URL of the video you were trying to load. Then I'll see what I can do. It may take a little while.
HealthDoc replied June 23, 2008 2:12 PM Hi John,
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jupton1 |
jupton1 replied June 28, 2008 7:32 AM
Hi John,I still recieve alot of emails from this site.I did what they ask me to do to stop emails in my home email box but I still get all of the mail..Just wanted You to no.JU |
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CALpumper |
CALpumper replied July 31, 2008 9:42 PM
Hey DC Team....
TheBigKahuna replied August 1, 2008 9:34 AM Thanks for the heads up. After launching search last night we noticed the problem. We should have a fix launched very soon (1-2 hours). |
Elfin |
Elfin replied August 1, 2008 11:04 AM
John I don't kmow if this is a function of my screen size or what. When I get to the Add Your Reply page and the back ground grays to allow the comment section to be on top I cannot see the add you reply or cancel buttons. If I try to scroll the page down, the comment box just jerks up and down several times and still doesn't show the buttons.Even though I am at the top of a discussion page I just cannot scroll down. My only solution so far is to click on the top browser bar and scoot it up as far as I can, then go to the bottom of the page and pull the corner down. Then I can find the buttons. :-( ??
Toma replied August 2, 2008 12:18 AM Outstanding guys!!!
John Crowley replied August 4, 2008 8:39 AM Elfin,
seawolf1944 replied August 4, 2008 4:11 PM Hello John, I finally have a question. After,I read all the different Emails each day plus,i visit the other areas. After,I have read averything,I mark all my Emails as read. I then go back to my Emails on yahoo and put my diabetic Emails either in diabetes or diabetic friends, I can come back 5 hours later and, It shows the same number of messages in my in box section. Have,I missed a button or something After all Emails are marked read,Shouldn't the number revert back to zero. Can this be corrected? John
John Crowley replied August 4, 2008 4:19 PM Are you seeing the incorrect number in your yahoo email or when you return to Diabetic Connect?
Elfin replied August 4, 2008 6:44 PM My laptop screen is about 15inches diag. The particular page I am on, fills the screen. It's just mildly annoying :-) but I thought perhaps I was doing somethg goofy chuckle chuckle...I'm good at goofy. Tech's think my name is Operator Error. LOL
seawolf1944 replied August 5, 2008 6:10 PM Hello John.After, I have marked all my emails as haveing been read,The number of emails listed in my in box remains the same after returning to Diabetic Connect. Maybe, Im doing something wrong.
Ginetteb replied August 5, 2008 6:43 PM Last edited about 1 year ago This is reply to Elfin so that she can see everything on her monitgor. Go to the bar on top of your computer and click on "view" go down the menu and click on "size" then click on either "small" "smaller" or "smallest". I just changed my computer and with this one the only way I can reply to anything is if I chose "smallest".
Elfin replied August 6, 2008 5:15 PM Thanks Ginetteb! I thought perhaps I was the only one with this problem. I'll try this right away. I called this problem my nervous tizzy screen LOL
Elfin replied August 7, 2008 5:13 PM Well, I don't know who helped you or John C. My nervous tizzy screen no longer keeps me from responding or having to move and adjust my screen. Whom ever, thank you so much. Lee |
ssmile |
ssmile replied August 6, 2008 11:08 AM
The "My Conditions" section will not save a selected condition
John Crowley replied August 6, 2008 1:39 PM I'll log a ticket to get this fixed right away. Thanks for the feedback.
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Lanore |
Lanore replied August 7, 2008 8:14 AM
Hi John,
John Crowley replied August 7, 2008 11:10 AM Thanks for pointing that out. I am tracking Lantus also and just checked and found the same error. I'll get someone working on it. |
Rita |
Rita replied August 8, 2008 4:41 AM
Hi John, you guys do a great job with this site. i'm thankful to be part of this excellent community.
John Crowley replied August 13, 2008 8:53 AM Darn, I thought we had this one resolved. I will check into it. Thanks. |
DonnaAnn |
DonnaAnn replied August 8, 2008 5:12 AM
Would it be posssible to add a spot under the discussions for a support discussion board. This would be were people could talk and ask questions about family members who are having trouble like out of control sugar levels, illness etc. it would give these family and friends a place to talk to each other. Kind of like a support group. |
Robert C. H. |
Robert C. H. replied August 18, 2008 7:27 PM
HI, I have a couple of questions, 1When I signed up I used a password that I likeaaand when I sign in I put my name and then the pass word fills in, but they say it is not the correct passwardwho makes that decision?2I have just started to get active in discussions and Invite to friends, and I will get a notice that a new friend wants to invite me but then when I hit new friends it says no new friends. I'm new to this site, and the computer so it may be me, If not please help. |
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Robert C. H. |
Robert C. H. replied August 19, 2008 5:33 PM
Hi john, I think I'm going to be a reg. on this site. Today Aug. 19 2008 I recieved {5] messages You have one or moremessages in your Health Comm. inboxTwo of them I did recieve. The others I did not, I was able to get some information on one 11:33 am friend invite :Lanore: I was not able to respond because when I returned to my in-box at 7;56 pm It said you don't currently have any friend invites,this has been happening frequently, and I wonder how many friends I have lost, they thinking a no response being a rejection Althouht I have the name Lanore, i don't have any other infomation as to how to respond. I need help. Thanks
TRKnight2007 replied August 19, 2008 6:33 PM Robert,
Robert C. H. replied August 19, 2008 6:36 PM thanks Tony for such a fast reply, I hope we can fix it, Just as fast |
anskyfan |
anskyfan replied August 19, 2008 7:06 PM
I am having a problem with replying to a msg. Everytime I respond - it seems to go to all my friends...help... :)
toldroyd replied August 21, 2008 4:07 PM When you reply to a message in your inbox it will go to all the users that were originally on the message thread. We're currently working on a way to remove users if you want to exclude them from a message reply.
Robert C. H. replied August 22, 2008 7:49 AM I am still having troublewith my friends invite, I write down a list of each person that sends me an invite and that I send an accecpt but the posted list is 5 friends shorter ca this be looked into Thanks
Robert C. H. replied August 23, 2008 1:17 PM MyFriends Invites are still not working rightI recieved one from ncnurse1459, and it wouldn't let me respond,same with Steadb I get noticeses that I have friend invites but when I sign in it says no new friend invites doesn't this site like me?Please respond as I have been going through this for over a week and no reply. Thanks Robert
Robert C. H. replied August 23, 2008 1:54 PM I don't know what happened but I just went to friends, and all the invites that I didn;t have yesterday are listed as friends today, I thank whoever solved my problem wholeheartedly. Thanks for lisening, and acting |
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DonnaAnn |
DonnaAnn replied August 25, 2008 6:13 AM
Might I suggest that you add a spot for deductions. For those who come on and place comments about cures for diabetes. Either suspend them for two weeks or deduct 1000 points. It is scarey to think that someone new will read something, beleive it, and could possible die because of bad information.
Robert C. H. replied August 26, 2008 5:21 PM I support DonnaAnns remark If you go toProducts to review That Person Marilyn placed more adds for Her fire-water further up in the listings with her e-mail address and telephone number again after being told she can't sell her products on this siteI believe it is row 8 or9 sssssshe is using this site badly. Does someone review these sites. Is there a better way to report offenses like this, I would hate for a new person to get online and find this site and order this stuff and think they are cured |
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CALpumper |
CALpumper replied September 4, 2008 6:34 AM
Hi All.
John Crowley replied September 4, 2008 7:27 AM CAL,
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Elfin |
Elfin replied September 4, 2008 9:38 PM
Hi John, back again with a glitch. When I try to respond with a personal message to an invite, I type in the receiver's name just as it comes to me. Then when I complete my message and sumit it, I get an error that says the name is incorrect. Am I doing something wrong? Has a bug sneaked into my computer?
John Crowley replied September 5, 2008 9:20 AM So this may or may not be the problem. But you have to be friends with someone in order to send them a personal message. If you haven't yet (or they haven't yet) accepted the friend invitation, then they won't be in your contact list yet.
Elfin replied September 28, 2008 1:32 PM John sorry to be so long in responding...been off line a while. I thought I had already accepted the invitation and was writing a follow up personal note. I'll try again to check the steps. Thanks |
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AaronS |
AaronS replied September 5, 2008 7:31 AM
I don't know how this fits in exactly, or if it's a site problem.
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sbelle |
sbelle replied September 5, 2008 10:18 AM
I wrote my birthday down {2-16-1950] and it lists me as 61? Cant get rid of it |
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AaronS |
AaronS replied September 9, 2008 10:29 AM
There are a couple of things that I noticed that are more features than bugs.
John Crowley replied September 9, 2008 11:30 AM The searching for friends by condition has been a feature we've considered. It's a fine line because of privacy issues. We don't ever want our members to feel like their trust has been violated in any way. We've tried to provide lots of privacy options so each individual member can control what they want to share and what they want to keep private.
AaronS replied September 9, 2008 11:40 AM Since I brought up the topic here - I'll weigh in on this.
steadb replied September 9, 2008 1:23 PM John et all, I thought that we added fine grain controls for privacy on the conditions?
steadb replied September 9, 2008 1:23 PM John et all, I thought that we added fine grain controls for privacy on the conditions?
John Crowley replied September 9, 2008 1:32 PM Indeed, you can now control the privacy settings of your diabetes conditions separate from any and all other conditions.
AaronS replied September 10, 2008 7:04 AM How do I control the privacy settings of Health Conditions? If I go to the my conditions page on my profile, the only option I see is to remove the condition. I don't see any setting that is similar to the contact setting information.
John Crowley replied September 10, 2008 7:07 AM From your profile page, you can click on the "Privacy Manager" tab. On the Privacy Manager page, you should be able to control the settings for all you information including your diabetes conditions and your other conditions.
Skoob replied September 10, 2008 4:58 PM So how did you handle this drastic change in both your sons life and your own?
Toma replied September 10, 2008 1:03 PM Since type 1 and type 2 are different I think iyt is valuable to be able to search out others with similar diseases. Also for arthritis and other diseases associated with inflammation. We have the option of making things public or private in our profile so why not. I think it would be a valuable tool.
Rita replied September 10, 2008 1:43 PM I agree too, i think it's a great idea to have a search by Type1 or 2. Since everybody who using this site have diabetes, i don't think it's against their privacy. It's up to a personal preferences how much do you want to share with others, and that way they can use the personal setting to be in that kind of search or not.
morris.js replied September 10, 2008 2:03 PM It is fine with me if we have a search by conditions. Most of my information is set to public anyway. |
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Lanore |
Lanore replied September 10, 2008 6:36 AM
Hi! As long as we can still control our privacy I see nothing wrong with a search like that. It's a good idea. Lanore |
pjeckert |
pjeckert replied September 26, 2008 6:50 AM
I still can't enter caregiver conditions. The list shows for person #1 but I can't do anything with it; and for person #2 I get kicked out of the caregiver/conditions section all together. Help me if you can. I know I have tried everything I can think of.
steadb replied September 26, 2008 6:53 AM thanks. We will look into it and follow up with you directly on this.
John Crowley replied September 29, 2008 7:36 AM We have our tech support team working on this issue. It should be resolved shortly. |
Debe Pendice |
Debe Pendice replied September 29, 2008 7:51 AM
Hello John, Sorry to bother you. There are 3 friends I need to send messages to and after i push sent message, it says, Sorry were not able to show page..Am I doing something wrong? All my other messages are going through.
John Crowley replied September 29, 2008 7:58 AM We launched an update to the site over the weekend and there does seem to be some glitches with the inbox. We're checking on it right now. Thanks for alerting us to this issue.
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Gabby |
Gabby replied October 20, 2008 7:08 AM
Hi John,
John Crowley replied October 20, 2008 7:44 AM We've been having an issue with time zones. But we've fixed this bug. As soon as the changes are pushed live, it will all be back to normal. Sorry about that.
Gabby replied October 20, 2008 8:37 AM quite alright, just wondering. I never have paid so much attention to how a website works in my life. I know it has to be a huge undertaking to get it to work with so many different things and even differnt countries. I appreciate all you guys do, you are the best. |
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Gabby |
Gabby replied October 20, 2008 2:44 PM
Sorry to be a pest, but now I am noticing that once a comment is added to a discussion, it is not moved up to the top of the most recent page. Is this related to what I was saying earlier about posting new discussions? If so, just ignore me. LOL |
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Gabby |
Gabby replied October 22, 2008 1:55 PM
John, I was working my way thru the recipe section gathering a menu for the next few weeks, and I see that there have been some recipes just coppied from another one and added under a different name. Like your green bean and galzed onions one is just duplicated by another memeber. This is kind of crummy. I came across several of them. It just clutters up the section. |
Xa |
Xa replied November 9, 2008 3:33 PM
Yeah I wish there was a way to search for friends based on condition - e.g. filter all type 1, sort by active/least active etc. That would be super-duper. I think there are still too few of us (members) for state-only searches to be that helpful. Thanks!
steadb replied November 9, 2008 10:16 PM Thanks, great idea(s). I will take that up with development on Monday. |
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Debe Pendice |
Debe Pendice replied November 10, 2008 7:20 AM
I got 3 memos on things I traked today back from September. No one else commented to. But it came back today like I answered it last PM? Strange ain't that?....Debe |
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Xa |
Xa replied November 14, 2008 6:12 PM
Is there a way to delete friends?
John Crowley replied November 14, 2008 7:14 PM Not yet. But if you're having issues with someone on your friends list, you can email me privately and I can have it taken care of. |
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LadyDi |
LadyDi replied November 18, 2008 12:27 AM
I have just signed up and am puzzled about uploading my photo. I can find no browse button. When I click on the "Upload photo" button I get an error message. What am I missing?
John Crowley replied November 18, 2008 3:03 PM Can you tell me what the error message says?
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LadyDi |
LadyDi replied November 18, 2008 3:38 PM
There IS no "browse" button by which I can select a photo from my files to upload.
Deleted User replied November 21, 2008 12:11 AM When you try to upload a file, is there anything under the "Select a file:" heading? Also, which browser are you using?
LadyDi replied November 21, 2008 2:30 AM As you can see, I finally was able to upload my photo. Suddenly the "browse" button just appeared. Those little gremlins that sometimes get into computers apparently had been ratting around inside mine. Thanks for the note, however. I appreciate your help.
Robert C. H. replied November 21, 2008 5:57 AM My question is to get the 1000 points how do you do it, I don't know how to copy and past can someone explain to an idiot. thanks ROBERT |
Lisa Ann |
Lisa Ann replied November 23, 2008 3:43 PM
I think there needs to be a place in the recipe section that when you find a recipe you want to keep without printing that says save this receipe. Then you can go to my saved recipes and find the receipe you want without trying to remember where you found it in the first place. I don't have a printer to print anything, so when I find a recipe I want to try or one I really like I have to write it down. I hope you can understand what I'm trying to say. Thanks so much Lisa
John Crowley replied November 23, 2008 4:25 PM We are working on this feature. I'll have to check with the tech team for the anticipated launch date. But it is coming. Thanks for the suggestion.
LadyDi replied November 23, 2008 4:29 PM You can always save it to your computer, where you can just pull it up when you need it. Make a "Recipe" folder.
Lisa Ann replied November 23, 2008 5:02 PM I'm not so good with computers, just learning how to do things. but thanks for the suggestion. Maybe I can get my daughter to show me how whenever she has the time. She's 18 doesn't live at home anymore and works alot.
LadyDi replied November 23, 2008 5:10 PM Last edited 12 months ago Click on "File" in the upper menu, then on "Save As..". A box will come up where you can make a new file (i.e. "Recipes"). Name your recipe, then click "Save" and you'll have it. Not difficult at all. You could even have your daughter show you how to place the recipe folder on your desktop as a shortcut, so you could just click from there to see your recipes. She may need to help you the first time, but it's very easy. |
Sparrow |
Sparrow replied January 3, 2009 9:21 PM
Has the time/date stamp been fixed? (I guess I'll know when I post this....) |
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Deleted User |
Deleted User replied January 7, 2009 8:35 PM
Hi John, I ordered some test strips from Overstock Drugs from the link on the home page. The code for $5.00 off would not work. No big deal but $5.00 is $5.00. I'm sure I have never ordered from them before, I had to register as a new user. Thanks!
highlandcitygirl replied February 9, 2009 8:33 PM it keeps saying that i don't have a valid phone number. |
roger |
roger replied February 9, 2009 7:14 PM
the time thing is it a time zone thing
rbergman replied February 9, 2009 7:27 PM I agree, the time zone thing is an issue, I post and it shows the time 7 hours ahead of the time zone I live in (mountain)
John Crowley replied February 9, 2009 10:13 PM So, here's the explanation. The site operates on UTC or Universal Time Code. It's a little complicated to explain, but basically it's like the site operates in its own time zone. Without this in place, all the events listed in the calendar would shift by an hour whenever Daylight Savings Time started or ended.
highlandcitygirl replied February 9, 2009 10:17 PM it's alright with me, i never know what time it anyway! |
highlandcitygirl |
highlandcitygirl replied February 10, 2009 9:42 PM
when i go on the place where it says find solutions, it keeps saying i have an invalid phone number. its the number to my home phone, it is not invalid.
John Crowley replied February 11, 2009 3:12 PM The only thing we have been able to figure out here is that the phone number field has two dashes in it. If you don't delete the dashes, it will say that your phone number is invalid.
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roger |
roger replied February 14, 2009 1:50 AM
put a link to my facebook wall 3 times trying to get the 1000 points what did i do wrong?
Goddess replied February 14, 2009 1:58 AM facebook and myspace won't let us do it for some stupid reason they think there is a bug or something.
roger replied February 14, 2009 2:22 AM all 3 spots on my wall are linked but did not get the points
John Crowley replied February 16, 2009 3:46 AM Yeah, Facebook doesn't allow the tracking code to work from their site to ours.
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rbergman |
rbergman replied February 14, 2009 5:15 AM
Ok, Bjay created a discussion about not being able to submit a video, and she put the URL in the discussion, when I click on that link it takes me right to her video, so, I copied and pasted the URL twice in the video section and both times it was a poker video NOT her video, so, I copied and pasted the link she put in the discussion that I originally clicked on to see her video, and I pasted it on the video (Watch and Listen) board...again, poker NOT bjay, if you can delete all 3 of the video's since it isn't right I'd appreciate it, and if you can figure out why clicking on it does take you to her video but copying and pasting gives you poker that would be awesome, sorry to Bjay I truly thought I was helping you out by posting your video for you as you asked.
John Crowley replied February 16, 2009 3:42 AM OK, we'll check on the video. We do get strange results from youtube sometimes. |
MeiMei |
MeiMei replied February 20, 2009 3:10 PM
I seem to be having a problem with posting an article. The URL always comes back as an error. |
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MeiMei |
MeiMei replied February 20, 2009 3:43 PM
I just posted a link on my Windows live Hotmail, but when I went to hit the tile for my points it just gave me the link again. The link has been posted, I know because I have seen it but why can't I get my points?
John Crowley replied February 20, 2009 3:52 PM Unfortunately, the link tracking doesn't work on email.
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Xa |
Xa replied March 16, 2009 9:14 PM
I just dealt w/ all 18 of my friend requests. There is a 2 in parentheses next to "inbox" at the top right of my screen, and in the tabs area of my inbox it says I have 2 friendship requests, but the text below that says "you currently have no friendship requests." I refreshed the page, etc., but can't get it to update. This is just an FYI, no need to reply to this. Thanks & good luck. |
Jocelyn |
Jocelyn replied March 16, 2009 11:13 PM
This site is so user friendly... I just arrived, but from what I can see you are on top of things. This is great to have in case something breaks... so thoughtful... It's nice to know you are paying attention... j |
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roger |
roger replied March 19, 2009 1:53 PM
i put dc in product reviews but has not been approved?? y
TRKnight2007 replied March 19, 2009 2:16 PM Last edited 8 months ago Roger,
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roger |
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maxcats |
maxcats replied April 4, 2009 4:02 PM
The first day I came online with this website I saw a long list of carbohydrates that a member had made. It gave their grams in our diets. I didn't know about tracking so I didn't click it. Now, I cannot find it anywhere, not even through search. Can anyone help me, did anyone track this? I could really use it. Thanks. Lani |
Tita |
Tita replied November 8, 2009 8:09 PM
I have posted photos to my page documenting my weight loss. Although the picture looks fine when you go to my photos, what shows on my page is just my mid-section! Not exactly what I was aiming for! Is there a way to choose a window from the photo to fit on my page? You know, like my face?
TRKnight2007 replied November 9, 2009 1:05 AM Tita,
Tita replied November 9, 2009 4:55 PM I want the whole picture to show my weight loss progress in the album, but would like to be able to choose what portion of the picture shows on my page. |
BIRDY |
BIRDY replied 4 days ago
Hi John ,
John Crowley replied 4 days ago Birdy,
Carol11 replied 4 days ago Could I add that my inbox says there are now 2 items outstanding but nothing is highlighted, so how do i get it back to zero. Thanks, Carol
John Crowley replied 4 days ago We've sent out a couple of site notifications recently. Inside your inbox, look at the gray links at the top. There's Messages, Sent Messages, Friend Invites, and Notifications. Have you checked the Notifications link?
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I've created this as the spot for you to report "bugs" you find in the site. Is there a button that's not working? Something that crashed the site? Or something that just confuses you about the site?
Let us know and we'll get our tech team on the problem right away.
Thanks for your help.