Like "I just went to my profile page, restless, and under the tab "logbook" and it came up for me OK, and I typed in 400 for my BG reading and it showed up for me as 400 so I have no idea if it is a glitch in the program or somehow your settings may be off. I would go to the "feedback" link below and write them a note about this issue. They usually get back to you within 48 hrs if not sooner. BTW why are your BG levels so elevated?"