Highly flexible dosing, Touchscreen interface means no scrolling, durable, rechargeable, and top-notch US-based support. The micro-dosing gives me better insulin absorption and more precision with delivery.
Cartridge fill process and priming could be faster
I LOVE THIS PUMP. I had issues with the initial style of infusion sets I tried with it (kinked cannulas), but the trainer/educator from Tandem provided me with samples of other styles to replace the ones that failed, and the company was happy to exchange all of my unused sets once I decided on a new style.
Support has been top-notch- even for issues as minor as the clip breaking off the case, I had a replacement within 24 hours at no cost and with no hassles.
Best of all, my A1c has gone from an 8.4% to a 6.8. I'm up to 6 basal profiles which I switch among depending on weekend/weekday, activity level, and season, and I finally feel like my treatment can keep up with my body's constantly-changing insulin needs.