MetalCohen

Q:

My One Touch meter, test strips and lancets aren't covered under my Gateway insurance anymore. Any suggestions?

Patty Bonsignore

A:

The best way to know which strips are covered under your insurance is to call the customer service number on the back of your insurance card. The insurance company representative should be able to tell you which strips are preferred under your policy. If the representative cannot answer your question, ask to speak to a case manager. Many insurance companies have special case managers who work with people who have diabetes, and they should be able to answer your question.

December 5, 2012 at 9:05 pm