Accu Chek

Lymy
By Lymy Latest Reply 2010-06-22 00:52:31 -0500
Started 2010-06-21 20:44:31 -0500

I don't know how many if any at all have tried the Accu Chek products. I was on Accu Aviva which I really liked. Then I got a phone call from the mrdical supplier that I was using. They said my co-pay was going down with this new sevice called Contour 75 by Bayer. I got Accu check to agree to let me continue to use the Accu check Aviva lancet device and lancets. They made sure I had a good supply of everything I needed, and when it came to settling the bill, they told be my balance was zero.
I have had to call them more than once for supply issues and everyone of them has been done at no charge. Even when I had a bottle of acetone in my hand instead of alcohol and I melted the clear cover for use on other body parts they made arrangements for me to get a free replacement. There were some other issues with obtaining a replacement cover but Accu Chek was there to set things right and I didn't owe them a penny. "Kudos" to The Accu Chek Company. I hope I will be able to go back to using their other products.


3 replies

Harlen
Harlen 2010-06-22 00:52:31 -0500 Report

a lot of the companys will got that extra mile to help you I have had 10 to 15 meters three or 4 dif comps they make a lot of money off us .
Best wishes
Harlen

Two painful feet
Two painful feet 2010-06-21 22:08:38 -0500 Report

I use the Accu Aviva and love. The company sent me a new battery free of charge. They call me a few months to check on me. I think they are a great company.
JoAnna

RAYT721
RAYT721 2010-06-21 20:50:01 -0500 Report

That's a great testimonial to the company and their products. I would encourage you to post your opinions on the product(s) in the Product Reviews section of this site (see menu on left). Welcome to Diabetic Connect! For some of us this little site is an awesome family and we're glad to have you here.