Omnipod failures

By siblues Latest Reply 2010-10-27 16:07:24 -0500
Started 2010-02-16 12:56:57 -0600

I just finished getting a pod replaced and I was told by the rep that an occlusion can happen due to sleeping on the pod.I was very unhappy to hear that since most of the areas you can use the pod are areas which will be slept on.She also told me that they will only cover one pod for that reason so this makes me worry about using the pods in those areas.I have only been using the system for a month now and two pods have had to be replaced due to different reasons.Where are you guys using your pods and what are the failure rates.Thanks

Tags: devices

17 replies

AMsDad 2010-10-27 16:07:24 -0500 Report

I tried the Omnipod on my son. While the pump treatment was great, the reliability of the pods was such that after 22 days we decided to return to the Lantis pen and Regular injections. During the 3 weeks we used the Omnipod, we had 3 pods fail within the 3-day life period. A fourth pod came out when my son was playing with his sister (it was his fault, I don't blame the Omnipod for this one). We didn't have issues with the pod falling off under normal circumstances, and removing the pod was also normally pain-free. It was the reliability of the pods that made us decide to stop the pump treatment.

Another issue I had was the PDM crashed when I replaced the batteries when there was an active pod. The documentation says nothing about this being an issue, but the local agent said you can't change the batteries unless you replace the pod at the same time. I find it hard to believe this is the case, but if it is there should be a warning about this. The agent replaced the pod I lost with the battery replacement. In this case, the only way to get the PDM to boot was to reset it, so we lost a few days' worth of data.

I'm not sure whether the one out of three bad pods is just bad luck or represents a true quality problem with this pump, but my son was distressed every time the pod started beeping and he had to call us to help. We plan to try a different pump when he's older.

Justin Cowden
Justin Cowden 2010-04-15 19:35:47 -0500 Report

I'm going to an Omnipod demo in pasadena next week, and I have to say that i'm intrigued. I ordered the test kit, and wore the dummy pod. I have to say I really liked it. Can't wait to see more detail. I have Anthem Blue cross PPO, anyone else have this kind of insurance? Did you have a good experience? I'm trying to see if its worth it. I have been using injections with no problem, but anything that could make things a bit easier is interesting.

harpo91 2010-03-12 06:18:49 -0600 Report

i just got my omnipod in early feb and have had no problems and my numbers are much better i think each pump has it own problems as medtronic had a recall on some of its stuff recently . i agree with the squeaky wheel gets the grease idea

Stelaraemo 2010-03-06 14:59:17 -0600 Report

I've had my Omnipod pump for close to two years. I've alway been told just to send the faulty ones back and they will replace them. In fact, they've replaced the hand held device for me without charge. You can wear the pods on your arm, I like to put it on my chest below the bra line. I stay away from my sides. I also put it on the front of my legs, but am careful when changing clothes. This pod, once you get the hang of it is invaluable. I experienced a pulmonary embolisn Sept, 2008, and I'm on coumadin and have to switch to Lovenox injections on too many occasions. One less needle suites me fine. It will help you understand your food better as you learn to put the carb count in your calculations. Adjust your basal program for your normal routine of activities. You can create a special basal program if you know you're going to be very active so that you don't have more insulin going in than you need. You can temporarily suspend it as well. If you're having CT's and the like done of your chest/stomach/abdomen area, try to move the pod to your arm the change before your CT so it doesn't interfere with it. You can also look up your food on any internet carlorie count program. Just type in what you bought, fast food, restaraunt, etc. and you'll have a better idea of what you're really eating. It will help you in the long run to get better control. For items you really like, you can add them into the hand device's food library. It takes a little bit to get to know your Omnipod, but I really love it especially since there is no tubing. I've had every meter out there. Diabetes is no easy task. By the way, I test roughly 6 times a day. You have to find your right number between you and your doctor. If you flub up, no biggie, tomorrow's another day. No sense in beating yourself up. Good luck.

Amy Tenderich
Amy Tenderich 2010-02-16 19:14:02 -0600 Report

I'm an OmniPod user too, and have had faulty pods/occlusion errors to deal with - ugh! But I think all pumps run into these difficulties. My approach is "the squeaky wheel gets the grease." If you make a fuss, the company will usually capitulate and give you what you want (extra replacements?)

siblues 2010-02-16 19:19:03 -0600 Report

Thanks Amy and I have to agree.I just dont like how easily the pods seem to fail then again this is my first pump I have been injecting for 30 years now so it might be due to my lack of experience.I would like to comment on the insurance question my pump and 3 months worth of supplies were covered 100 percent by my insurance but thats going to change from company to company along with differences in plans.

tracisme 2010-02-23 16:18:43 -0600 Report

hi , i went for blood work to be tested for gettin a insulin pump, my doctor was thrilled i was considering it, so were the lab techs even as i go there so much, everyone was in agreement with me getting it, i was going to a diabetes specialist, an a nutritionist, both were jumpin for joy and hoping i get it, my diabetes specialist is the one who hooked me up with getting it all started, now my sugars are high, so i thaught it was a shoe in for me, but i was denied because i failed the blood work, the numbers on those tests were too high, i dont get it, wouldnt they want me on it if the numbers were high??? anyone know about this test and what i can do to bring it down so i can pass?

Amy Tenderich
Amy Tenderich 2010-02-23 18:24:42 -0600 Report

Hi tracisme,

Pumping is hard work. You have to be VERY diligent and check your sugars A LOT.

Some insurance companies will require proof of this commitment before they cover the expensive pump device and supplies for you. Often you have to keep detailed BG records for 60-90 days to become eligible -- totally worth it if you are committed.

SteveW 2010-02-24 22:12:04 -0600 Report

Yes; This may not be what anyone wants to here but here it goes. I believe that diabetes is a individual disease. That means that the patient has to do all, or almost all, of the dicision making as to when to test, how much meds are needed to bring the B/S to the desired #. That # should be between 95-105. NOTHING, and I mean nothing, should stand in the way of medicating to that number. HELL thats what you pancreas would have done if it worked!!! DA.
If you make a mistake, big deal. Like your not perfect so you go over the data and figure out what caused the problem and you continue to run YOUR show (LIFE).

That the way it works. And if anyone thinks they have a better idea I WANT TO HEAR IT…


Stelaraemo 2010-03-06 15:24:41 -0600 Report

Is that your insurance company saying that? If so, you may have to have your doctor write them a letter. Ask them for details and find out what they're policies are. Ask them to explain in detail. I was unable to get control with oral meds. In order to get control of your numbers, you'll need to start with watching your food intake, counting your carbohydrates, if your blood sugars are over 250, do moderate exercise, walking, etc., reason being, heavy exercise only jumps it upward. I made that mistake myself until I did some research on it. Get your doctor to change your meds if need be, maybe even use the insulin pens, see if they'll give you a month or so worth of samples. Your going to have to do some work to get your insurance company to change their position, but you can do it.

Harlen 2010-02-16 18:06:48 -0600 Report

I use the Medtronic 722 and I love it
as well as the inserts are a LOT cheaper then one pod so if a setup gose bad it dosent cost me to change it as I am going to do in a min I pulled it out at the site playing with the baby.
And I have extra lol
I love my pump and it works grate
Best wishes

lily54 2010-02-16 18:59:28 -0600 Report

I have been thinking about getting a pump. Talked to my doctor yesterday and she is in favor of it. Now how are they paid for? I have insurance, but I am wondering about the part that the insurance doesn't cover. Can anybody shed some light? Thanks!

NewTerry19 2010-02-16 19:08:30 -0600 Report

Depending on your insurance, it should cover bout 80%, and most pump compies will (should) let you work out a payment plan. Try lookin on their websites, also have it sent to your insurance company to see what they will pay for BEFORE you get it. That is what I did, and if memory servers me (which could be a hit or miss) my first pump cost me $150 outa pocket. And they took a payment plan. Same with supplies.
Good Luck
Let us know how things go for ya.

Justice 2010-02-17 12:29:17 -0600 Report

Yeah I agree you should call your insurance company and let them know that you are considering getting an insulim pump and you want to go over how much you will be out of pocket for it. It really does depend what time of plan your job has set-up with your insurance company. I have the Medtronic MiniMed 522 and if I'm not mistaken the total cost of the pump was $5,000. My insurance covered 80% I was responisble for 20% and they did allow me to set up a payment plan no interest or extra fees added on. Its a really good pump they send you a shipment of supplies for like 2mths I think. Your insurance should cover a percentage of those supplies and you do have a copay for that. I love it.

Sidney58 2010-02-20 18:40:36 -0600 Report

I applaud the fact you have insurance! My question is: those who do not have it are,
"up the creek w/o a paddle?"

I am blessed because I had this condition since 1970 and still with all appendages and so forth; I found out about the OmniPod and other insulin delivery devices (I call them pseudo-pancreas devices). Would anyone be willing to share information with me?


tracisme 2010-02-23 16:14:31 -0600 Report

i was sent for blood work to get a insulin pump, the doctor was all for it, so were the lab techs as i go there often lol, but for some reason i FAILED

rankearl 2010-02-16 13:19:45 -0600 Report

hi i have had 2 cosmo pumps the one i have now is about 2 yrs old i do not know that much about your type try finding a on line site for your pump customer service is usually free hugs julie