Mobile phone ICE security

By tmana Latest Reply 2008-07-01 02:38:16 -0500
Started 2008-06-29 17:40:33 -0500

I just upgraded from a Motorola RAZR V3m to an LG Env2. The new phone has a distinct "In Case of Emergency" area in the contact book, and "ICE" is the left soft-key function when the phone is locked.

The ICE area includes 3 contacts and three free-text "Personal Information" fields. The issue is that, while the contacts are uneditable when the phone is locked, the text fields are both editable and erasable. This means that those notes (which are a nice area to note allergies, medical conditions, and medications) can be accidentally (or worse, maliciously) altered or erased.

Has anyone else had issues with cellphone "ICE" information security?

2 replies

G Thomas
G Thomas 2008-06-30 10:04:28 -0500 Report

I too have done this especially for my husband which is a Commercial crabber and sometimes alone out there. He has had a stroke and heart-attack a couple years back and of course, a hard headed man. So, I put his info into the phone. On occasions he will touch the wrong button but he can't remove it. Nor can he lock it. The only problem with phones is there isn't anyone around now that returns them. People keep your phones and use them. So when we do lose one I cut it off immediately. Your provider will help you with that. Call them and explain your issue.

tmana 2008-07-01 02:38:16 -0500 Report

The issue is not a stolen cellphone. The issue is, if one is incapacitated, the cellphone is a good place to look for emergency information about you. However, if that information cannot be locked, someone can change it on you.

Obviously, if the phone has been stolen, the first thing to do is to call my carrier and have them disable the device. The second thing is to call my identity theft provider. Or maybe in opposite order — but both of those.