My clients often complain to me about how frustrating it can be to get their lab results back from their doctor’s office. Here are some examples:
Being promised to hear back on a specific day, and having to call and ask where they are, maybe more than once. Messages may not be returned.
Finding out their specimens were lost, and having to come in and repeat the process.
Assuming they would be given or the phone or by email, and having to make an appointment to receive them.
Receiving a link to a secure website, and not remembering their password.
Here’s a link to an article I wrote recently on this topic:
What’s it like for you? Do you and your doctor have a reliable routine in place for receiving your results? If so, what’s your routine and how did you get this in place?
Is each time a new adventure in patience for the patient? Do you find yourself wrestling with that website every time you need to get your results? Had a specimen get lost lately?
And, what do you wish doctors would do to streamline this process?
Looking forward to hearing about your experiences.
Next Discussion: I started insulin in May 2017 now Heart failure »