We at Alliance Health are very excited about the growth of the membership of Diabetic Connect. We are amazed at all the ways that you as members have reached out to support one another and help each other deal with daily challenges.
Currently, we are experiencing some growing pains. One particular area is the use of the Inbox to communicate with friends. We designed the Inbox to allow individual members to have more private conversations with their friends on the site. We designed our system to send you a notice to your regular email when you had a new message in your Diabetic Connect Inbox.
The Inbox was never intended to be used to communicate with several or even dozens of members at once. In fact, the discussion board was designed for that purpose. When a member of the site sends a message through the Inbox to a large number of friends, everyone on the send list receives a notice every time anyone else on the send list responds. For some, this has resulted in 50 or more message notices in a single day.
We are working on some controls to provide more options for when you want and don't want to receive notices. However, in the mean time, we would request that the Inbox be used to communicate with one (or just a few) friends at a time.
If you have a message for a large number of people on the site, please use the discussion board. This will help improve the Diabetic Connect experience for all members.
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