Upset

Ruth2015
By Ruth2015 Latest Reply 2015-02-23 19:59:32 -0600
Started 2015-02-21 18:37:42 -0600

It's been a day for me today first I woke up with headache I went to get my MRI and my EEG result it turn they were ok I have bad migraine headache so now I have two more medication to take I went for my GYN appointment that should have been 10:30 I never get to see the doctor until 13:56 so I said to the medical assistance that I have been here almost 5 hours now she respond and said well this is McDonald's I take a deep breath and I said to her I have been here since 9:55 no one came out and say nothing to me she say I was next I went in told the doctor I said it's crazy to have pt waiting this long she apologizes any way the medical assistance star to get the equipment ready she rest them on top of the garbage can I said to her are you going to use Those she yes why? I said certainly not on me she was up set that I said this !! I told the doctor she have to change them she say my harmonies is all over the place and she need blood work a1c and other labs so I say ok so the tech call me I went she was like name and date of birth I told her so she wanted to stick me twice but the doctor say one stick for both she say she don't care she is doing it the way she was told I said ask the doctor and see what she say she came back and say what ever you want with attitude and I said oh no you will not stick me an I said to hell you ain't ask the doctor to give me a slip and I will go some where else or I will come back another day. Doctor office is full of stress if I make a complain would like this be wrong? the lady at the front desk told me to


12 replies

valentine lady
valentine lady 2015-02-23 19:57:05 -0600 Report

Hi Ruth,
You sound like you have several real complaints to lodge here. Do it l
Lodge a formal complaint please. You don't deserve treatment like this.
I hope this situation gets better for you. I'll keep you in my prayers. Hugs, VL

Gabby
GabbyPA 2015-02-22 15:24:17 -0600 Report

I had a bad experience with a NP once and when I went to the front desk I told them that I would never see her again. I didn't care what they had to do. I have not, so it does work. I hope you get things ironed out.

Ruth2015
Ruth2015 2015-02-22 16:01:13 -0600 Report

Gabby I was so upset and I try to calm my self because stress don't work well with me i pay big price when am stress out an ok thanks dear.

lilleyheidi
lilleyheidi 2015-02-21 23:36:33 -0600 Report

By all means I would make a written complaint to the director of the medical office for the entire situation from the beginning through the end of how you were treated. None of that was appropriate. You deserve better treatment than that by all means. Write to the director, demand results.

Ruth2015
Ruth2015 2015-02-22 10:00:02 -0600 Report

Thank Lilly and people wonder why our blood pressure and blood sugar is always high the lady at the desk told me to make a complaint but now am here I can ask openly and get a positive responds than ask other people who gonna make me feel worst thank guys.

Ruth2015
Ruth2015 2015-02-21 20:31:56 -0600 Report

Well I don't normal do labs for my GYN so this is new because of the harmonies up and down my monthly is coming twice in the same month I walk with snack like I alway do but I was not going to get poke twice am sorry she wanted to stick me twice and I refuse.

RebDee
RebDee 2015-02-22 22:51:31 -0600 Report

Ruth my dear, I hope you don't mind me correcting you but it took me a while to understand what you meant in your letter. HARMONIES are what people sing when one sings the melody and another sings the harmony. HORMONES are what you mean when you say you are having a problem and your Ob-Gyn wants to take lab tests.

Ruth2015
Ruth2015 2015-02-23 01:15:58 -0600 Report

Lol that's fine dear am happy for it just a type error no biggie thank you so much appreciate every bit (:

RebDee
RebDee 2015-02-21 20:25:13 -0600 Report

Sounds like you have more than one complaint. First the trash can incident. Then the lab tech who wanted to stick you more than once for lab tests that should be taken with one stick and different lab test tubes. And third, the fact that you were there so long with no food. Now the food thing is yours to own. Always bring stuff to eat at the doctor's office. If you have to have lab tests, make them do them while you are waiting for the doctor, then you can eat while still waiting for the doctor.

NewSong53
NewSong53 2015-02-22 08:24:50 -0600 Report

Great idea! I've never thought of doing that. I bring cheese sticks with me to eat as soon as I finish my testing.