Contact a Medtronic Pump User with your questions

By Type1Lou Latest Reply 2015-01-07 12:52:37 -0600
Started 2015-01-06 12:13:13 -0600

Medtronic has launched a program where you can contact one of their pump users with your questions. There are a variety of pump user "Ambassador" profiles that you can choose from depending upon your age, gender, and lifestyle issues. It's an opportunity to discuss your concerns with someone like you who is living with diabetes and has opted to pump insulin. Here is the link:;

I am one of the Medtronic ambassadors in the program. I am not an employee of Medtronic, nor do I receive any monetary compensation from them. I have been using my Medtronic pump since August 2011.

8 replies

MarkS 2015-01-07 10:00:28 -0600 Report

That is fantastic - how did you get involved with this program. I've been on a Medtronic pump since 1998 (had to check myHome on the Medtronic site). Just had the 530G with the Enlite sensor approved and delivered (30-DEC-2014). As for you and your pump, the only problem I see is you are using Novolog (Novo) and not Humalog (Eli Lilly)! (I say this because I was part of the development/manufacturing/regulatory group at Lilly that got the rapid-acting insulin approved and on the market!)

Type1Lou 2015-01-07 11:11:40 -0600 Report

I started pumping with Novolg in 2011 but had to change to Humalog in 2014 (until I became eligible for Medicare mid-year) because my insurer stopped covering Novolog. As soon as I could, I went back to my Novolog…no real appreciable difference in control for me on either insulin, I just prefer the Novolog. I also used Humalog when I was on MDI, then changed to Novolog when they offered a free box of insulin pens…probably sometime in the early 2000's…can't remember. As to the Medtronic Ambassador program, about one year ago, I'd received an e-mail with an application asking if I was interested in becoming a Medtronic Minimed Ambassador. I filled out the application and I was accepted…I think there are about 100 of us in the US. I've only heard really positive things about the 530G with Enlite and would upgrade if Medicare covered the Enlite CGM. If you are interested in participating in the Ambassador program, I'll be happy to private message you my Medtronic contact's info.

GabbyPA 2015-01-06 18:48:16 -0600 Report

I am so glad for this. So often members are looking for advice from people and this will allow them to get more specific help from their peers. This is exciting.

notmaiden 2015-01-06 14:10:07 -0600 Report

I just got a revel 723 three weeks ago. I love it so far

Type1Lou 2015-01-06 15:33:33 -0600 Report

So happy for you. I LOVE the flexibility pumping gives me and I have better control with less overall insulin.

notmaiden 2015-01-06 15:51:17 -0600 Report

I used to take 55units of lantus twice a dayand 13 units of novolog three times a day MDI. Now I am taking anywhere from 70 to 110 units of novolog everyday with the pump depending on my activity and eating that day

Type1Lou 2015-01-06 17:34:00 -0600 Report

Prior to pumping, I was on 15 units of Lantus once a day and took about 2 to 4 units of Novolog at each meal for a total insulin usage of 21 to 27 units. I now average about 17 units of Novolog per day with my pump or 18% less insulin than on MDI. Pumping has reduced your overall insulin by 26% to 53%. That is AWESOME! Isn't it amazing that although we have the same disease, there is such variation in our insulin needs and metabolism? Yet, a pump has benefitted us both. Life is good!

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