Web Site Issues

By GabbyPA Latest Reply 2014-08-29 18:09:32 -0500
Started 2014-08-21 06:11:39 -0500

Many of you have been having some problems with posting, logging in and so on this past week. I just wanted to share with you what John told me.

"Thanks for the heads up. We are going to use our usability testing group test the features that are seeming to have issues. We’ve had a hard time duplicating them on our own machines, but this testing group will be able to run through a bunch of different browsers and operating systems to try to isolate the issue. "

We have a whole crew of folks trying to replicate your problems. So if you have had issues and can give us as much detail about your browser, what you were trying to do, what happened and so on, that would really help us out. Thanks as always…you guys rock.

33 replies

artqween 2014-08-22 13:38:28 -0500 Report

Gabby… "I am on the hunt for good ice cream" thread from Jeanette Terry - Jayabee52 comment… Freakd me out… if u look at a egg crate: "label it does read:
76% cholesterol" not sure of the sure content right now.. that part was an option… :-/
again help…

GabbyPA 2014-08-22 14:53:05 -0500 Report

I don't see an issue there after reviewing the discussion. You made an incomplete or unclear statement. Another member filled in the blanks and made some corrections. That is expected as the purpose of the discussions is to "discuss" things.

I don't see anything in his response, except his comment to research before you comment (which is not out of line, though could have been worded more kindly)

What I might suggest is taking a little more time to explain yourself or make your comments more clear. As I had a hard time understanding what you were talking about to get to this point. More questions, less accusations, would work much better in making sure our comments are received the way we want them to be.

artqween 2014-08-22 11:42:43 -0500 Report

Sorry… the member seems to be trashing my opinion on reading labels on the egg carton and kinda yelling at me it seems. I thought this thread was about all issues on this website.. my bad…

however requesting help with the above issue though plez?

haoleboy 2014-08-22 14:19:05 -0500 Report

correcting false or misleading information is hardly abusive which was the case here. disagreeing with someone's opinion is part of any DISCUSSION group.

GabbyPA 2014-08-22 14:44:45 -0500 Report

You are right. That is whey they are discussions. Sometimes we get a little thin skinned or a little bossy...so I understand that. We have had members be very abusive though, and we take that seriously. Thanks for the info and link and clarification.

So...just to clear up the egg issue. My carton says that 1 egg equals 71% of the RDA on cholesterol. Not that it's 71% cholesterol.

GabbyPA 2014-08-22 12:59:54 -0500 Report

If you are having an abusive member, yes, we want to know about that and see what we can do to help. If you would provide a link to the discussion you are talking about we can look at it.

Sometimes however, things get misunderstood in the written post.

artqween 2014-08-22 09:12:44 -0500 Report

Gabby opinions are one thing, the comment takes it a darker direction in my opinion…

As we all know eggs has 76% cholesterol right?
Accordance to the label… ??

GabbyPA 2014-08-22 11:32:58 -0500 Report

I'm sorry. I guess I am just not getting your train of thought. What do eggs and cholesterol have to do with issues on the web site? What do you mean by a dark direction or opinion on egg??? I am just confused.

Nick1962 2014-08-24 16:37:13 -0500 Report

Well this one hit the dumpster fast - I'll admit though that my first read of the post title did have me wondering "personal issues"? I did however quickly translate it to "technical difficulties" once I read it thoroughly.

GabbyPA 2014-08-25 05:43:20 -0500 Report

Yes, a whole new meaning to dumpster diving, to be sure. LOL. That is why I changed the title, but issues with other members is important, too. Just not what I intended.

Rose67 2014-08-22 06:37:29 -0500 Report

I use an Apple iPad. When I go to like or reply to a person, it always puts me into a log in. I relog and still cannot use the like or reply button. It keeps taking me back to the log in and join site over and over.

Jeff82 2014-08-21 18:10:01 -0500 Report

When I use the DC app on my phone, I am having a problem also when I try to reply to a post; when I do, it always asks me to sign into the site again. I get an error message that says "authentication server unavailable" This is new only within the last week.
I do not have any trouble on my phone via Safari or Chrome, and have not had any trouble on my computer.
I am on the site a lot, I love my friends here on DC!!! :)

TLTanner 2014-08-21 13:12:26 -0500 Report

So far, my only issues are that the site seems really slow, especially if I have more than one tab opened to different posts on this site. The other I have is when I go to click Like or Reply, I have to log in again. This only happens about every 5 times I go to click one or the other.

I use Firefox 31.0 and although I don't think it matters who my ISP is, I do use Xfinity. Windows 7 is my OS and as far as I know, everything is up-to-date.

Thanks Gabby for posting this and I hope all the issues get fixed soon!


Dr Gary
Dr GaryCA 2014-08-21 13:03:04 -0500 Report

Hi Gabby! I have had problems for the last three or four days. Sometimes I have to log in repeatedly before I am finally logged in. I had a feeling it was a little glitch that would go away in a few days. I didn't have that problem today. Thanks a lot! Gary

Pegsy 2014-08-21 12:06:56 -0500 Report

I am completely unable to "reply" or "like" posts. This has been an issue for me all week long. I hope no one thinks that I am ignoring their responses to my post. I simply can't! I hope it gets fixed soon.

TRay043 2014-08-21 10:37:23 -0500 Report

Love the new picture of you Gabby! Regarding your post, I have never had a problem with the site.

Richard157 2014-08-21 08:20:32 -0500 Report

Gabby, this is funny. When I saw the title of this discussion I thought it concerned the sites on our bodies chosen for injections. So, I was ready to discuss site rotation, and scar tissue, etc. LOL

rolly123 2014-08-21 20:23:16 -0500 Report

Richard u not alone I thought same thing until I read what other says I gabby don't have problem on site I have iPhone and no problem the only complaint r the discusion or topic that advertise marriage sex phsy reading so many lined up I run out patience some time!! If that could be regulated would be good is their way to erase it so we don't have to keep c it that only problem I have

GabbyPA 2014-08-22 05:37:16 -0500 Report

We work hard to get rid of the spammers. I am sorry if you are still finding some of them. Please, please flag them so we can get them off the site.

artqween 2014-08-21 07:13:58 -0500 Report


I personally have issues with members telling me opposite info than I already know about eggs, I listen to all labels and am very thankful of them, however the label indicates eggs r high I cholesterol. I am concerned about that, not to mention they taste rather gross unfortunately in my opinion. I get lots of protein through other vital foods. If the above egg issue is a flirt tactic he is to be banned requestd for that now plez? It's getting on my nerves unfortunately Gabby?? Btw nice pic. of u…

GabbyPA 2014-08-22 05:35:35 -0500 Report

Ok, I am not clear on what you are meaning? Sorry, but it's a little "scrambled" (pun intended). If you are having problems with a member we can help. If it's just information that you already know or just opinions...well, we are all entitled to have those.

Type1Lou 2014-08-21 08:02:29 -0500 Report

While I understand your frustration, I don't think this is the kind of "issue" that Gabby was addressing. I think she was addressing "computer-type", internet related problems…such as a member (Person C) trying to "Like" a response comment by one person (person B) and having that "Like" appear as a "Like" to the original post (Person A) that Person C disagreed with…not sure I made that clear. I'm sorry if you don't like my response…just speaking my mind and trying to do so in a non-offensive manner.

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