Spam

Just Joyce
By Just Joyce Latest Reply 2014-06-25 14:42:05 -0500
Started 2014-06-18 10:50:28 -0500

What is wrong with Admin? Are they not monitoring the site for spam????? I just went through 5 pages of spam and gave up. This is ridiculous. While they are added they can find out why I get emails saying someone has responded to something when they didn't. GEEEZZZZZ.


62 replies

tabby9146
tabby9146 2014-06-25 14:42:05 -0500 Report

I will report if I see any. I missed all of this. I usually don't have much time to go to many discussions. thanks for all who helped!!

Type1Lou
Type1Lou 2014-06-24 08:53:58 -0500 Report

He's back today with 14 new posts… and probably more to come. I flagged/blocked profile ahmedmolvi125.

Jeanette Terry
Jeanette TerryPA 2014-06-24 14:06:56 -0500 Report

I have removed the new posts. They are using a new name now it appears. Please continue to let us know when you see them. Many thanks!

Just Joyce
Just Joyce 2014-06-24 16:34:43 -0500 Report

If I can research and find his I P a ddress why can't you guys find each one they use and block them? Pogo does that to abusive players.

Gabby
GabbyPA 2014-06-24 08:55:50 -0500 Report

Good grief....this bites
They must be removed already. I went to check on it, and cannot find any.

Gabby
GabbyPA 2014-06-23 09:31:47 -0500 Report

Today, I have seen zero on the India Spam. Thank you to everyone who helped get these guys off the site.

Chevy Vega
Chevy Vega 2014-06-23 07:56:19 -0500 Report

Sure, we don't want to discourage anyone. But it is insane. Other lists I'm on moderate the new members.

Gabby
GabbyPA 2014-06-23 08:42:15 -0500 Report

We do moderate activity to a certain degree, but we are not here to police people. The more time we spend moderating, the less time we have to help. I hope we can get this spam issue under control. It has dropped dramatically, but I realize it's still here and a pain in the butt.

Gabby
GabbyPA 2014-06-22 14:52:45 -0500 Report

We don't want to discourage people by making there be an approval to membership. Unfortunately crummy people step in. We cannot deny people a membership and we cannot remove them until they do something wrong. It is how we are set up. We are not big like Facebook. We run much more on human power than those big social media sites do. We are doing our best and ask for your patience and help.

haoleboy
haoleboy 2014-06-22 15:43:10 -0500 Report

A Google search on a prospective members IP and email addresses will probably catch 90 % of the spammers. I say this from years of experience running the most popular English language kiting forum on the internet (www.gwtwforum.com).
A few minutes practicing a little proactive spam control is much easier (and cost effective) than trying to do it retroactively.

namaste
-Steve

Just Joyce
Just Joyce 2014-06-23 08:56:42 -0500 Report

I totally agree with you. We used it at one of my other jobs. I worked for a small non profit and we had an employee who was into all of the latest technology and he was always able to find the spammers on our site.

Steve send that tidbit to John Crowley. I find that I get much better responses from him.

Gabby
GabbyPA 2014-06-23 08:32:00 -0500 Report

I will share this information with them, thank you.

haoleboy
haoleboy 2014-06-24 13:34:05 -0500 Report

using only his forum name I did a google search on the most recent spammer and found: http://goo.gl/uoAWic
Just a quick glance at the results and it was obvious this user was a spammer. Multiple unrelated forum and ad site registrations, content of postings …etc.
A much more accurate analysis is possible with email and IP addresses.
This took me 20 seconds. It is not necessary that all registrations be checked as spammers tend to follow a pattern of information provided.
To reiterate … spending 5 - 10 minutes a day proactively fighting spam is far better than the hours cleanning up messes retroactively. So far you have been lucky … In the early days of my forum I had a group of particularly virulent spammers that shut me down for several days (which can be death to online discussion groups).
I am trying to be helpful, not critical and would be more than happy to share my knowledge / experiences to help keep this community healthy and growing.

Steve

Gabby
GabbyPA 2014-06-25 14:20:09 -0500 Report

This is great. I have sent them this information so they can look into it. I don't know what they have been doing so far, but your suggestions are greatly appreciated

Just Joyce
Just Joyce 2014-06-22 15:22:59 -0500 Report

Gabby when I contacted tech support to find out why the app wouldn't work once I downloaded it to my phone, and about my photo not showing up next to my name and I got nowhere. The Global Feature should have a delete all icon because it is time consuming to delete each individual response.

When people come on the site promoting books or asking for something from us, a PA would tell us they were approved by Admin. That no longer happens. People are here with scams all the time. If we have to police the site for DC why don't they hire us and pay us? If we didn't report things, DC more than likely wouldn't know what was happening.

DC needs to move out of the Stone Age and hire professionals who can overhaul the site and make it work as it should.

Gabby
GabbyPA 2014-06-23 08:39:31 -0500 Report

This is a not for profit site. It is a service they offer to us. Sometimes the learning curve is harder to keep up with than we like, but we will get there.

Very few spammers get our approval and that is why you don't get that notice that we did. It's not that it no longer happens, it just has not happened lately.

Have you taken a moment to see all the connect sites that Alliance Health runs? There are many out there to offer help. DC just happened to be the first one and is the largest. I think what we offer is well worth the "hassel" of a few spammers, as annoying as they are. We work here 7 days a week and to prevent rouge moderators from being indiscriminate (not that we would, but just in case) things have to go through channels to get done. I am sorry that it might take a day to do that. That is why we ask for your patience.

Just Joyce
Just Joyce 2014-06-23 08:54:26 -0500 Report

I don't care about those sites. When are you going to get there? Why can't you tell us that a person on the site selling their book or product has Admins permission to do so. Why do we have to ask them if they have the permission to do so? Why do I have to email John and ask him? As Chevy said other sites monitor new members and as Steve said stop being reactive and become proactive. You fail to realize that technology changes and because you don't know it doesn't mean tech support should not know what to do.

I got jumped on by a PA who didn't tell me what I did or said publicly. She never told me what I did because she couldn't. She had to take down what she said once I complained about her. So if the PA's can do what was done to me they can do the same thing with the spammers.

The PA never apologized for what she did and I don't pay that much attention to her because I don't think she should be a PA. I could have sued her had I thought it would have been worth my time.

So if you think I am going to use my patience on waiting for DC to catch up with the learning curve you are sadly mistaken. I gave up on reporting the spam. As a PA, I would think that is your responsibility.

Gabby
GabbyPA 2014-06-23 09:15:02 -0500 Report

It is, and I do. I am sorry you feel I don't do a good job. I am doing the best I can. I don't work in the office. I don't have direct access to the team. I don't have the editing powers they have. I am eyes and ears and do what I can. I am here to be a support to the members.

I have been working hard to keep on top of spam, but I don't see every single post. This is not my full time job. I help out because I care about the site and the people here.

I am sorry that you had a run in with another PA. That is one price we pay for keeping the site "human" instead of a bunch of programs. Sometimes people can have their buttons pushed. Personally, I think it's what makes this site feel more welcoming. We are very human based, quirks, mistakes and all.

Just Joyce
Just Joyce 2014-06-23 09:41:17 -0500 Report

I didn't say you were not doing a good job. If you don't have direct access to the team then a member of the team should come and tell us what they are doing.

Don't take this the wrong way but I don't like getting second hand information from a company or organization.

Now I fully understand what you do. How about having a team member address the issues so we can have direct answers from them. Some of us may have questions that you may not have.

I know humans have quirks and mistakes. I am sure we both know people with quirks and makes mistakes. Doesn't mean they are wrong just means they may need some help. I believe in living in realty. I take people for who they are or think they may be and work from there.

JohnnyAmerica
JohnnyAmerica 2014-06-22 12:57:11 -0500 Report

I just joined, the spam is very discouraging. They need to "human" approve each new account or this will continue.

Just Joyce
Just Joyce 2014-06-23 10:55:20 -0500 Report

Johnny it is discouraging. It seems the ideas are being shot down so I am just going to leave it alone. I hate when people blow smoke and think they are fixing a problem. I am disappointed that these problems continue to be a problem and all I got out of it was smoke blown in my face.

Gabby
GabbyPA 2014-06-23 08:44:15 -0500 Report

This is also a good idea I will pass it on. You mean like having a code to enter at the end of your membership sign up, right?

Gabby
GabbyPA 2014-06-22 07:55:14 -0500 Report

It has been horrible. They open new accounts every day and bomb us with garbage. We are trying to keep on top of it. So keep on doing what you are doing. Their effectiveness is dropping. They have gone from almost 600 posts a day to less than 100. Hopefully they are getting the message.

Type1Lou
Type1Lou 2014-06-22 10:53:23 -0500 Report

I was able to flag several more this morning, Sunday. I've noticed on the profiles that some appear to be coming from the US as well as overseas. They are also re-using some of the same profile names with different numbers afterwards like deendayal187 and deendayal431…maybe tech can block from posting any new member with the names they've used, until they've had a chance to review their request for membership? (tantriknath9 and tantriknath6 etc?) Thanks for the update Gabby and for the efforts in deleting the spam.

Type1Lou
Type1Lou 2014-06-21 07:14:56 -0500 Report

Was able to ID and flag 4 profiles by 8:15 am EDT, today, Saturday. This guy is frustrating to say the least. I'm fantasizing flooding his e-mails like he's inundating ours…but I don't have the skills…just wish we could give him a taste of his own medicine and bring him to his knees. I hope tech stays on this even though it is the weekend, otherwise, by Monday, we may be toast.

jaydoubleyou23
jaydoubleyou23 2014-06-20 15:49:38 -0500 Report

It's so hard to keep spammers out, and it's not their fault. Cut them some slack.

Just Joyce
Just Joyce 2014-06-21 06:20:57 -0500 Report

In a sense it is there fault. The IT department can limit how many discussions one person can start in one day. Some of us report people who do this and people posting scams and those selling products. If DC would police itself, we would have to police the site for them. It is simple common sense. Do you think it is OK to violate the terms of service?

Type1Lou
Type1Lou 2014-06-20 12:26:18 -0500 Report

Nice work guys…the multiple Baba Ji Love Guru posts have disappeared as of 4 pm EDT today…hopefully he won't resurrect this weekend.

Just Joyce
Just Joyce 2014-06-20 19:11:31 -0500 Report

Nope he was back today

Type1Lou
Type1Lou 2014-06-21 07:01:52 -0500 Report

Yes Joyce, he was back for the 3rd time that I'm aware of on Friday with over 100 posts but by 4 pm EDT tech had deleted the 4 profiles I had been able to flag and all of their posts. It shows some effort on their part which should be recognized. Since he came back after that (and I'm not surprised), we need to be extra vigilant…it's our site too.

Chevy Vega
Chevy Vega 2014-06-19 21:20:49 -0500 Report

Remove anonymous posting and moderate new members.

Just Joyce
Just Joyce 2014-06-24 16:31:50 -0500 Report

Wouldn't that make sense? It will never happen for the simple reason it makes sense. They want us to monitor the site for them. The site belongs to them they should monitor it themselves.

Jeanette Terry
Jeanette TerryPA 2014-06-19 14:46:43 -0500 Report

We are cleaning up the spam as fast as we can. Please continue to report anything you think is spam so that we can locate it and get it removed as fast as possible.

Type1Lou
Type1Lou 2014-06-19 07:56:54 -0500 Report

I found at least 4 different profiles by searching under "Baba Ji", a phrase that seems to be repeated in these newer posts (like "Baba Love" was in the prior ones) and reported/blocked those profiles…but DC was probably onto them already. Does tech have any way of limiting/delaying multiple posts any one single profile can make within a certain time frame…at least until someone can review them? I'm not an IT person but just wondering…

jayabee52
jayabee52 2014-06-18 20:44:35 -0500 Report

I report every spammer I see. This Baba ji had been particularly prolific!

Type1Lou
Type1Lou 2014-06-19 08:14:00 -0500 Report

There might be something to this tantric Baba Love Ji guru?…he seems to return in many incarnations! (I'm just kidding…hoping we can figure a way to
block him.)

Gabby
GabbyPA 2014-06-18 20:48:34 -0500 Report

I know...I have never seen so many come from two accounts so fast. It was mind blowing. I didn't believe it at first when I found 594 posts! Crazy people need to find something else to do with their time, that is for sure.

Gabby
GabbyPA 2014-06-18 20:41:08 -0500 Report

By the time I reported it, they were up to 594 posts. We do the best we can at finding and eliminating things. Type1Lou helped us find these two accounts that bombed the site over night. It is much appreciated when other members help us find things. We don't know it happens unless we physically see it.

So instead of complaining, please take a moment to report a post or a member so we can look into it as soon as we can.

RachelChavez
RachelChavez 2014-06-18 14:29:12 -0500 Report

We are working on removing the spam. Sometimes spammers get in using robots that can work faster than we can. We try to jump on it as soon as we see it so please bear with us as we clean up this latest mess.

Type1Lou
Type1Lou 2014-06-18 17:38:21 -0500 Report

Thank you Rachel and the DC staff for cleaning out this spammer…it looks like there were nearly 200 items posted here very quickly. By typing in "Baba Love" in the Search Diabetic Connect box (upper right hand corner of this page), I was able to see the party who posted…the actual posts appeared as Anonymous. Once I knew the party's DC name, I was able to go to the profile page. Gabby notified me that there is a box at the bottom of the profile page to report/block the sender. I'd never noticed it before but, if I need it again, I will certainly use it. At least this time "Baba Love" with all his aliases didn't strike during the weekend. Thanks again for all your efforts!

Type1Lou
Type1Lou 2014-06-18 14:16:55 -0500 Report

Joyce, I flagged the Baba love india scammer last weekend and also this morning when I saw 20+ more of these posts. Also alerted Gabby. It appears that some of the posts are already gone. It is upsetting to go to the Recent Discussions tab and find the recent discussions are overwhelmingly monopolized by this scammer…maybe a filter to review any "Anonymous" or "Private" entries before permitting any postings might work?

haoleboy
haoleboy 2014-06-18 14:03:20 -0500 Report

a few simple additions would help … has to be a way to add flood control … a means to prevent multiple postings in a given time frame … also running new registrants email addresses and IP addresses through one of the many known spammer databases.
I have run a very active online forum for about 15 years now, and though not fool proof I have found these two precautions will significantly reduce the amount/severity of spam attacks

Steve

Gabby
GabbyPA 2014-06-23 09:43:34 -0500 Report

Please send a note to John Crowley and let him know your methods. We are always looking for solutions to our problems.

Irish1951
Irish1951 2014-06-18 12:21:43 -0500 Report

I totally agree! This is not the first time we have had this garbage on this site. There has to be a way of IT blocking this person. If not at least put a tab where we can individually block him.

Gabby
GabbyPA 2014-06-18 20:40:01 -0500 Report

You can block being friends with members, but at this time you cannot block a member except for sending you private emails. I am sure after this latest episode, they are looking into more ways to help keep the site free from junk. But we cannot censor a member before they do anything.

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