DC App

genniedevera
By genniedevera Latest Reply 2014-05-13 05:59:39 -0500
Started 2014-05-10 22:03:58 -0500

Anyone else having problems with the DC app? Keeps freezing or error logging in … really frustrating. I've sent emails and reported the problem many times, but no response.


8 replies

genniedevera
genniedevera 2014-05-11 10:13:38 -0500 Report

Thank you diabeticdummy and jayabee! but, I've tried all the suggestions you've shared :-( … I really rely on my mobile devices for everything, plus, this website s so confusing for me! hard to get around… i guess bec i don't use it much … its harder for me to access the computer, than my phone …

diabeticdummy
diabeticdummy 2014-05-11 01:44:56 -0500 Report

ok the suggestions made are as follows
1. wait a few days
2. reset phone
3. delete and reinstall app
4. make new account some say you can use same screen name and different email vise versa or change screen name by one letter or number

i have not tried number 4 yet been to busy in the fields getting crops in

this is an awesome site why they are not supporting it is beyond me same person who keeps website up could keep the app up to i mean it works well on its own if not supported anymore just the log in is screwy so if you never log off app it always works

jayabee52
jayabee52 2014-05-11 01:36:09 -0500 Report

Sorry Gennie,
DC has decided that they will not support the apps any longer. The best I can suggest is to uninstall the app and then reinstall it. I have read from others that sometimes that works. But as of sometime in April 2014, the apps were no longer supported.

ain't technology wonderful! LoL!

diabeticdummy
diabeticdummy 2014-05-10 23:42:58 -0500 Report

allot of people have had problems with app some have rest phones or downloaded app again and has fixed it i still cant get on app only online but read my post i think like 3 days ago called iphone app there are suggestions people told me to try

jayabee52
jayabee52 2014-05-11 01:36:55 -0500 Report

please share those suggestions with Gennie.

diabeticdummy
diabeticdummy 2014-05-11 01:50:05 -0500 Report

thanks james i think i will im just tired and wasnt thinking but i do have a question for you that ive noticed lately when working is my bg goes up not down going to ask endo wednesday when i see her but you have a very good knowledge of this d thing and i like reading what you and holaboy have to say

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