I made a recent post about some problems I've been having with middle of the night highs. I contacted my doctors office and faxed in my glucose numbers.
My doctors office books about 3 months out. Whenever I call, I usually have to leave a message (that has changed some because they moved to join in a clinic instead of having their own office, and the clinic's office staff is a bit more helpful). I think wait for the nurse to call and get the details of my questions/problem. She then consults with my doctor and then calls me back (this process has taken a few days this time). When she called me back in this situation I had a follow up question. Now I have to wait for her to get back to my doctor and then get back to me… with the weekend looming overhead, it was looking like I might not get a response till Monday.
Well, she told me it'd be easier if I just came in. The only appointment they could give me was for 9:20 tomorrow morning. I'm a high school teacher and tomorrow is the last day of the semester. Its a little busy to take off, especially at the last minute. After debating it over, though very frustrated with the situation, I finally decided to check around and see if some of my coworkers could cover parts of my classes. I feel bad inconveniencing them at this busy time of year, but I really felt I needed to be able to have an actual conversation with my doctor — person to person, not through another individual.
My question is this: Do you have difficult getting access to your doctor? On this short of notice I won't be able to have blood work done, so I'll still probably need to go in again in February when my appointment was really scheduled for. I fear I'll get there and it'll be a big guessing game (that's how it felt over the phone talking to the nurse) with few solutions or conclusions. I have no doubt that 5 minutes on the phone would have answered enough of my questions to know if this appointment was even worth the stress…
Anyway, is this typical for doctors or should I be looking for one that's a little more customer service oriented? Just curious if I'm alone on this.
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