Minuimed CGM

mjhorgan
By mjhorgan Latest Reply 2014-02-28 19:00:30 -0600
Started 2014-02-27 18:25:08 -0600

I have been using the minimed CGM for over one year now. I used it all last winter, took a break from it over the summer months, but went back on it last Oct 2013. I loved the CGM for skiing, the warning alarms, and the ability to reach into my pocket and look at the Guardian I use with it. A month ago my sensor/transmitter suddenly started having problems. I have a string of bad customer service on the phone. To make up for it they decided to give me a new transmitter at no cost. They said there would be no warranty, because the original 6 month warranty ad already passed. Now after using the new transmitter for less than a month the new transmitter stopped working. The CGM is very expensive to operate, now I really question the reliability of the mini med technology. Anyone else have problems with the minimed CGM. I don't think I will continue using the CG is is just to expensive for such a fickle thing.


4 replies

Type1Lou
Type1Lou 2014-02-28 19:00:30 -0600 Report

My experience with Medtronic has always been very positive. When I've had faulty infusion sets or reservoirs, I've called them and they've sent me replacements, no hassles. When my 523 Minimed revel pump developed cracks, I called and got a replacement within a few days…no extension on the warranty though. I do not use a CGM, so can't speak to that. I thought that you still had to do finger pricks even if you wear a CGM…am I mistaken?

jayabee52
jayabee52 2014-02-27 20:46:49 -0600 Report

I am curious MJ, was there a reason you "took a break" from it during the summer months?

God's best
James Baker

mjhorgan
mjhorgan 2014-02-28 05:55:30 -0600 Report

I take a break because it is nice to have a bit of a holiday from all the stuff sometime. I also do it because it spend a lot of tie in the water and out doors. It is just easier to do MDI and finger pricks in the summer.