App issues?

By kc_froglady Latest Reply 2014-11-12 07:55:25 -0600
Started 2013-11-07 13:26:18 -0600

Is anyone else having trouble getting the DC app to open on their phone? I am running Android and can't get it to open to enter my BG readings. Pretty annoying since it is hard to monitor them without it unless I carry my meter with me. I miss reading the boards and such too. Having to log into the site on my computer ties me down too much.

5 replies

Just Joyce
Just Joyce 2013-11-08 12:46:25 -0600 Report

I installed it and it would not work properly. I followed tech support instructions and it still wouldn't work. I got rid of it. I think it is a junk app.

correctionsnurse1 2013-11-07 15:42:45 -0600 Report

Mine has not been working right for some time…Has to be a way to report it to the developer.

Just Joyce
Just Joyce 2013-11-08 12:48:42 -0600 Report

You can report it to tech support. I did and it still wouldn't work after following their instructions.

kc_froglady 2013-11-09 06:36:59 -0600 Report

I can't find a tech support link to even ask them about it :( I need an app I can collect all my data on I use 2 meters one at home one at work. I thought DC would be awesome and easy to share with my Dr. since it was color coded and all but so far the not opening issue is a real problem or if it does open it won't allow me to enter my reading.