United States Medical Supply

By Gotcha1142 Latest Reply 2013-07-22 15:42:50 -0500
Started 2013-07-16 09:52:27 -0500

Do not use United States (US) Medical Supply. My wife has been 2 months trying to get her testing supplies from this place and they finally closed our account without even shipping any of her orders. They are incompetent people that can not follow simple instructions over the phone. Go else where if you need supplies or you may end up dead waiting on them.

Tags: off topic

5 replies

Rebelove 2013-07-17 09:49:09 -0500 Report

Thanks for posting this. Many people are having trouble getting their diabetic testing supplies lately…its good to have another opinion (and reason) on what company NOT to use! :)

Gotcha1142 2013-07-17 10:40:43 -0500 Report

Why is it so hard to get these supplies? I'm unable to see the picture. Is it the private insurance companies? It seems like if you don't have Medicare they don't want to even talk to you.

Farrah M
Farrah M 2013-07-22 10:48:27 -0500 Report

I am the Customer Care Manager at US MED and I first off want to extend my sincerest apologies for your negative experience with our company. Would it be possible for me to contact you directly by phone or via email, so that I can find out what exactly happened and rectify this issue immediately? I can assure you that this is NOT how our company operates.

You can send me a private message with your contact information or however you feel most comfortable but I want to rectify this issue as soon as possible to turn your negative experience into a positive one.Thank you.