The Changes Are Here - Tell Us What You Think!

By RachelChavez Latest Reply 2017-07-03 14:27:55 -0500
Started 2013-04-17 23:11:59 -0500

As you can see, the exciting new changes have been made! We've made your favorite Diabetic Connect even better for you to use and enjoy. We want to know what you think:

What are your favorite new features?
How do you like the new look?
What do you like best about the update?

Here's a page we made to give you a quick overview of the changes:

Tags: site off topic

109 replies

urquidi2015 2015-07-22 22:12:59 -0500 Report

I have a question. There is no other way to ask this so please excuse the way I ask . Has anybody else noticed bubbles in their urine ? The color is "normal". Yet, bubbly. I haven't seen my doctor yet and wont for another month .

Nani914 2017-07-03 14:27:55 -0500 Report

Hi urquidi2015, I know this is an older post, I just joined today. Did you find out what that was? I too had that when I first found out I had diabetes, three months ago.

haoleboy 2015-07-22 22:45:47 -0500 Report

Certainly something you want to be sure to mention to your doctor as it MIGHT be a sign of excess protein in your urine.
Did this just start?


jayabee52 2015-01-24 22:46:48 -0600 Report

At this time that survey which continues to come on the screen really irritates me. I have answered it at least 3 times. There has to be a way to stop that survey from popping up for those of us who have already answered it.

calayx 2015-01-24 22:18:31 -0600 Report

This is truly no big deal but I dislike the pop-up that displays on the bottom left hand side of the screen. Every time I change discussions I have to keep minimizing that box all the time. The information in that box already appears in the upper left hand corner permanently.
Thank you for letting me express myself.

lanykins 2014-03-15 20:47:34 -0500 Report

I have had to give up trying to get to DC on my computer. It won't let me in. I have a username and password but DC refuses to remember. I wrote an email for help and they changed my password. That did work once and then quit. I am delighted that I can get here on my kindle. That's what I am using right now, but it doesn't display the whole website as I can see on my computer. I don't know what went wrong. I have a new computer and it is doing the same thing. I wish this would be fixed. For now, I will come here and communicate on my kindle.

Nick1962 2014-03-16 16:02:18 -0500 Report

I think the trouble might be in your “cookies” setting on your computer. You need to be set to accept cookies from DC, which means your settings need to be low or off.

ANYSA728 2013-07-16 13:17:34 -0500 Report

I cant real all of the replies but I see nothing about the SEARCH field. The real reason I joined this group was because I had all of these weird things happening and I wasn't getting alot of answers. I started getting neuropathy pain almost as soon as I was diagnosed T1 a year ago. Health professionals said that was impossible for me to have neuropathy and sent me on a roller coaster of pain and narcotics that I'm lucky I got off of. I owe alot of that to DC and being able to SEARCH "leg pain" and "neuropathy" and later anything that I had on my mine. I would find plethora of information including a link to any discussions. What a wonderful feature. But alas…now I'm back to GOOGLE and WebMD. Joy, right? I think your SEARCH doesn't work at all actually. I type "insulin" and its says "We couldn't find what you were looking for! Try one of these links instead:" Glad you "updated" everything!

Nick1962 2013-06-06 11:38:55 -0500 Report

OK, I’ve given the changes some time, and many of the glitches seem to have been worked out.
I’m usually one of the “if it ain’t broke, don’t fix it” crowd, but realize that things do need freshening up every now and then.
What I miss the most is the old selectable tracking feature. While I may not participate in a discussion, I often track just to make sure everything turns out OK. Removing that feature also pretty much all but shut down one long time, well responded to and entertaining thread. Sure I can bookmark it as a favorite, but the notification system was much more convenient.
When I send out messages or replies, I automatically get a copy in my inbox. I’m sure someone thought there was a need for that; I just can’t figure it out.
The right hand column with “my discussions”….. I’m sure it’s helpful to some, but I think it could be moved to a selection under my profile and maybe let some advertisers buy the space. Same with the “related discussions” column within each post. Not sure how relativity is decided, but I rarely see more than 50% related to the specific post.
The search feature also seems to be a little too bloated. Seems like searches include the discussion/post/response body text as well. A filter to search just the title text might be quicker – I had a dickens of a time trying to find this post.
Just my 2 cents.

lanykins 2014-03-15 20:34:02 -0500 Report

Hi. I have been searching trying to find out how to bookmark. Your reply here comes the closest to answer my question. Is clicking on the Favorites mark the way to bookmark a place here on DC? I find so many great places that I want to go back to but just haven't known how. Thank you for adding that info in your reply here!

Nick1962 2014-03-16 16:00:06 -0500 Report

Yes, that’s the way you can do it, then you just have to go to your profile and click “favorites” to review those threads you marked.

With the old “tracking” system (now gone), you would get an e-mail if anyone responded to the thread you were tracking. I miss it, but this way gets more folks to the site more often.

Charlieb63 2013-05-01 20:40:36 -0500 Report

When you comment on a discussion. And then someone replies to you or ads to the discussion. You need to be able click on something that takes you right back to your comment. Like USA today or like Facebook does with a reply. It's a pain to go back and remember what discussions you were on then find your comment again. Just some good for thought. Hope that makes sense. Needs to be a link you get NOT an email but within the app on the mobile app. Thanks.

kangarue 2013-04-29 19:16:32 -0500 Report

The android app on my phone no longer works. Someone is trying to work on it I think. After 5-10 minutes of trying to open it says unknown error. Try again later. I use this on my phone-not on my computer (where I am at now). Totally bummed on that! If that worked I would be able to go around and check out the site. I don't have the time to set at the computer and look. I need my app.

CJ55 2013-04-28 12:16:09 -0500 Report

I just got back from Vacation and James had told me about the new changes about the site. Well, unfortunately, I do not like them, sorry. I went online to my email and it showed several messages and friend requests. I logged onto DC and on my profile This Pic of my husband appeard that I had just taken in Las Vegas a few days ago which I didn't post on DC and didn't plan on posting.. I CANNOT DELETE IT OFF MY PROFILE. I was upset about that as he was.. Also, I had messages from several ppl that I just could not find. I went to my "in box'' and it is messages from all ppl and all conversations. I cannot find the messages the ppl sent to me or the new friends requests. I really hate ti leave DC because I really LOVE it here and this is my ONLY place I can go and talk to ppl and learn about D. But, If I can only get frustrated and not get anywhere and not engagne in conversations or discussions like before what is the sense of being here. I am truly unhappy.. :-(

John Crowley
John Crowley 2013-04-29 10:47:43 -0500 Report

CJ, thanks for your feedback. I'm sorry that you're feeling frustrated. We'll do all we can to help you get your bearings here.

As for the photo that was on your profile I'm really concerned and confused. I assure you that our system has no way to automatically upload photos from your phone or camera. I have no knowledge of any technology in the world that could essentially upload photos against your will. But you can certainly delete any photo you want by simply clicking on the photo from your photo page. Then right above the photo is a delete option.

I'll check out what you're saying about the inbox. Everything should be there that was there before. Any new message or friend request should be highlighted in blue. Are you not seeing the highlights?

Hang in there.

Graylin Bee
Graylin Bee 2013-04-28 12:53:18 -0500 Report

CJ55, Sorry you are frustrated. Do you mean your inbox or when you hit your picture and it goes to view profile. On view profile page there are three buttons,if you scroll over themthe highlighted one turns blue
What I've Done
My Friends
If youclick them they show-
just your posts wth the firstone
You'll See just friends activities with the second
And all the chatter with the third
Maybe that is where you are getting confused at. It fooled me at first.

red flower lady
red flower lady 2013-04-26 23:54:44 -0500 Report

When reading a discussion, is there any way to go back to where you where and not have to start from the top of the discussion list? I hate having to scroll and find where I was when I chose to read one.

sNerTs1 2013-04-25 23:08:35 -0500 Report

I'm sure by now you all are slightly crazed by what we are finding. It's not always easy to accept change, but, in a forward motion, you can only get better. By changing this format, you are by now understanding what is important for us ~ the participants ~. Here are a couple of glitches for me or rather that I have encountered … Sort of like E.T. LoL

1. I will get an email notification that someone has answered a thread that I have participated in, when I click the link it takes me directly to the area but I will not see that persons post to me AT ALL unless I refresh or reload the page and sometimes even then I won't see it. Odd little glitch that is!

2. When you get into the discussions and click on one that is of interest, you have a list along the right side of the page that is labeled as "Related Discussions" <~~~~ those can and more than likely are old (months to years old) postings, that is confusing as I might and or HAVE answered them only to realize that they are so old and the originators might not be active participants anymore.

3. Granted your hands are full with all the changes, may I give a suggestion for the "future" for an iPad user … Please make your app iPad user friendly. Right now what I get to see is an outline that makes me think it is for an android device which I can use at either x1 or x2 it's size. It utilizes only approx. 2/3 of my viewing area which in turn makes it either difficult to navigate or you have to blow it up and feel like you are a blind person reading for the first time, it's Huge? (I apologize in advance to anyone who might take offense to that statement as there was none intended). I stopped using the app and log into the site via Safari only because it is so frustrating.

Thank you. If I could give you all coffee and hugs I would!!
*Hugs* Cheryl

RachelChavez 2013-04-27 21:52:01 -0500 Report

Yes we are a little crazed but we want to make sure everything is working the way it should be so please don't let that keep you from telling us all about what you find! Again, I will pass these new finds along to our tech team so we can get them fixed.

95ncountin 2013-04-25 20:36:23 -0500 Report

Hi. I would like to see the discussions show the date of the original post. It shows on my mobile site but not on the website. It's very helpful for me to see what's been posted since I checked it last. Thanks for having a great website.

Preacher79 2013-04-25 15:19:17 -0500 Report

I have been away for some time and cant even remember how to sign in to my old profile.. I was lost as the format changed and got very frustrated. I am looking forward to learning the ropes in this new format.

granniesophie 2013-04-24 23:02:53 -0500 Report

I have sent two error reports-I have been thrown out of the site twice for no apparent reason tonight. I am not happy with the changes. I have been on DC for almost 4years and have seen changes here, but this is certainly not one of my favorite ones. Very hard to navigate and I really don't have time to watch videos on how to navigate. I am disappointed.

John Crowley
John Crowley 2013-04-25 10:42:00 -0500 Report

I'm sorry you had this frustration. Were you forced to login again? Could you share some of the details around what happened so I can make sure we understand and can get it fixed?

Tony5657 2013-04-22 05:28:00 -0500 Report

RE: Sending a message from an "inbox." I had a member send me 10 copies of the same message. I typed a reply to her and pressed "Send" but there was no indication that my message was actually sent. I'm sure she did that 10 times. For me, a "message sent" indicator would be helpful.

Is there a way for us to delete single messages from a member rather than deleting all of them? I'd like to delete only the 9 duplicates.

Thanks…Tony5657 in New Braunfels, TX

Mari.anne 2013-04-22 02:23:58 -0500 Report

I'm at sixes and sevens … I like how easy everything is to read but I'm a tidge frustrated at how much scrolling I've got to do to find the bits and pieces that I'm interested in. I'm less likely to go hunting for information now that it takes longer to get to - and this was my favourite site because I could get to so many news/stories/items without too much flitting around.

John Crowley
John Crowley 2013-04-23 09:43:29 -0500 Report

Is your frustration particularly when scanning discussions? Or is it also in other parts of the site? Let me know.

Graylin Bee
Graylin Bee 2013-04-21 08:24:37 -0500 Report

Finally found a small problem with the changes…sigh.
Want to start a new discussion. When using my android and accessing the web page, no start a new discussion box appears on the page…sigh…Will have to wait until I am able to get to my computer to do it.

jimLE 2013-04-20 19:27:50 -0500 Report

i can get here and log in ok..(BUT) where is every thing?i can no longer find my way aroud here.cant find the diffrent topics i want to check out first..cant choose what topics i want to view's like
moveing from a town of 2000 people to a town of totally lost here..

John Crowley
John Crowley 2013-04-23 09:44:26 -0500 Report

Hey, Jim. We're working on some videos to walk through different parts of the site. Hopefully we can help everyone get their bearings. Thanks for your feedback.

SaiS 2013-04-20 16:28:39 -0500 Report

Thanks for the change~ It's nice to try something new once in a while~ It's convenient in a sense because I could read part of the content of a thread, but it takes a long time to scroll if I just want to skim and find relevant topics. Also, I like it that the way the discussion are organized seem clearer, although I couldn't tell why…

katcot2152 2013-04-20 06:44:20 -0500 Report

I can't say if I like it or not because I am having so much difficulty getting to the site. Every time I type in, I get a message "404 can't find site you are looking for. It may have been discontinued, changed the name…" or words to that effect. I know Rachel has been working with me to try and resolve the issue, but maybe one of you may have some ideas that might help resolve it.


John Crowley
John Crowley 2013-04-20 09:13:41 -0500 Report

Kathy, thanks for the feedback. Can you tell me what browser you are using? It might be an issue with a particular version of Internet Explorer.

katcot2152 2013-04-20 22:48:04 -0500 Report

My computer is a MacBook Pro and I use Firefox (I like it better than Safari, which is supposed to be the Apple version of Internet Explorer.) I wanted to see if it could be my computer at fault so I asked my daughter-in-law to check it out. She said it is the server that is causing the problem. I asked her what do I do to fix it. She said it's not my server but the DC server. I wish I could tell you more, but that is about it in a nutshell. I can get by on computers, but when it comes to more technical stuff, I am at a loss!

BambRoss 2013-04-20 12:24:02 -0500 Report

Modzilla is a good one the chrome has been a better experience for me since leaving the explorer…hope this can help you.

katcot2152 2013-04-20 09:27:55 -0500 Report

I use Google for the most part, on Firefox. But I also tried to access it on Safari. I couldn't get into Internet Explorer, probably because I am using MacBook Pro. But even still, the first day I logged onto DC I had no problems. Then out of the blue, i began to get that message. The old version of DC I had no problems ever logging on. I really do hope you folks can find the solution, whether it is on your end, or my end. If it is my end, I will need explicit directions (still getting used to MacBook Pro).



sNerTs1 2013-04-19 16:26:25 -0500 Report

I really like the "Latest Reply" … but now Im replying to things that were started in 2009 because I have no clue when they were started and if they are "dead" topics or not LOL. Am I the only one doing this?

lorider70 2013-04-19 16:11:30 -0500 Report

After muddling around for two days, I can honestly say I do not like it at all. I had a lot of difficulty getting used to the old format and now I can;t find or relocate anything. Looks like I may not be posting or reading much now.

John Crowley
John Crowley 2013-04-20 09:11:53 -0500 Report

We're here to help. What are you looking for? We'll try to point you in the right direction.

lorider70 2013-04-20 09:20:32 -0500 Report

Can't find any discusions I've been involved in; or areas I'm tracking, any responses someone may have made to comments I've made or questions I've asked…you name it; I can no longer find it.

John Crowley
John Crowley 2013-04-21 18:28:06 -0500 Report

So you should be able to go to your profile page and click on the filter for the activity feed called "What I've done" and find all of those items. You can select the "Show items with new activity" option on that feed to have it show you only instances where there have been new comments or replies to your posts.

I hope that helps you. I'm happy to continue to try to point you in the right direction.

Jim Edwards
Jim Edwards 2013-04-19 15:59:57 -0500 Report

Okay, I think I will really like "save it to your favorites"

RachelChavez 2013-04-19 16:28:19 -0500 Report

That has to be one of my favorite (no pun intended) features. It will make it so easy to organize what I like and what I want to follow up on. I have a feeling it will get pretty full of yummy recipes. :)

Jim Edwards
Jim Edwards 2013-04-19 15:58:24 -0500 Report

I think I will like it once I get use to it, but here are some problem areas. I was notified through email about people responding to some of my old posts, one was "attack", one was "What do you do for fun?" Some of these came from different people. when I went to see what they said, it said the page no longer existed. Next, not sure where to hook up with old discussions. You are younger than I, so change is not always good for me, but I usually muddle thru.

Graylin Bee
Graylin Bee 2013-04-19 18:28:36 -0500 Report

If you click the little box that says show latest activity on your profile, that might help. It kinda works like the old view unviewed posts on the tracking page did.

Graylin Bee
Graylin Bee 2013-04-19 18:30:48 -0500 Report

Or, if you remember who the member who replied was, you could go to their page and look at their What I've done page on their profile.

RachelChavez 2013-04-19 16:27:30 -0500 Report

We are working on the email notification issue, hopefully we can get that working again shortly. All the old discussions are here, and the ones you've participated in should still be showing up on the activity feed on your profile. I hope you don't have to 'muddle thru' too much, I'm here to help if you have any questions.

Type1Lou 2013-04-19 15:33:17 -0500 Report

Any change is difficult, until I learn my way around it. (Kind of like changing to Windows 8 from XP) I'm still at the "difficult" stage and hope I can spend the time needed to become more familiar with the ins and outs.

GabbyPA 2013-04-19 08:58:32 -0500 Report

I have another question. Is there a way to get from a post I am looking at back to my list on my profile page without going to "view profile"? I used to have a box that told me how many items had new responses in my tracked items. I don't mind that it's gone, but that was how I used to flow from post back to my list. Just getting used to new methods, looking for shortcuts. Lazy me! LOL

RachelChavez 2013-04-19 13:05:33 -0500 Report

Gabby, I understand the shortcuts :) One of the things you can do that might help is to use the 'favorites' feature on the discussions you want to follow. Then you constantly have that list in the favorites section of you profile and can check in with them frequently. I will see what I can find out about a shortcut for your tracked items :)

GabbyPA 2013-04-21 11:23:33 -0500 Report

Ok, that sounds like a good idea. Now for another question. This discussion doesn't show up in my activity feed at all. I have to come find it. I thought it was supposed to be auto tracked? Do I need to do something to get it in my feed?

Graylin Bee
Graylin Bee 2013-04-18 22:46:06 -0500 Report

Seems like a pretty great improvement from what I've explored today.
My only question , so far, that hasn't been answered yet is - I went from DC tosome other connect sites. I used the drop down to go from page to page. But when I wanted to use the drop down to come back to DC Diabetes was not on the other sites drop downs. As you can see I figured how to get back here anyway,

RachelChavez 2013-04-19 10:34:34 -0500 Report

Thank you so much for bringing this to my attention. I will let our tech team know so we can get that fixed! I'm really glad that you are enjoying that changes :)

ma mo
ma mo 2013-04-18 21:35:51 -0500 Report


tazzieosco2632 2013-04-18 21:32:44 -0500 Report

i like it…i think that its more easier to understand and it kinda reminds me how Facebook is layed out easy…so i want to thank you DC for everything that u have been doing…also want to say thank you everyone that is a member on here for all of the support that we can give each other…i have learned so much just from everyone thank you

flipmom 2013-04-18 20:51:08 -0500 Report

at first I was like, wheres everything now? then after 10 mins,i was like an expert! LOL!! the layout is great!!! I can see everything on my profile big and bold just the way I like it…Im just surprised people not liking it and wanted to leave… i think this site gave me a whole lot of support and im not here for the lay out, .Im here for support!! Big thanks to everyone who wanted this site better!! Oh and I totally get it why its blue!!! <3

Just Joyce
Just Joyce 2013-04-19 10:51:42 -0500 Report

Flip I have all kinds of conversations on my profile page. I use to only have conversations that I responded to. Now I am like conversation central…LOL

I have been all over the site. Some is easy some not. I don't mind the change I just don't like the problems this new site is causing for me. I cried uncle yesterday and gave up. About to do the same today.

kaiya2465 2013-04-18 20:28:12 -0500 Report

I think all you did for some folks , is make it more complicated. I have been having issues so I have not been on in a while. Come back & I don't even know how to really navigate the site anymore. I guess I need to research more sites.

Old-n-Grey-n-Wiser 2013-04-18 20:03:24 -0500 Report

Goodbye, have not posted in a while here, if you wanted to improve this site you should remove the know it all's and leaches that are chasing and bothering all our great looking members, at the same time doing untold damage with their piss-poor ideas. Make the site safer and more secure then tweak the discussion pages some, but to me all you've managed to do is spoil a good site.
Old-n Grey-n-Wiser

IronOre 2013-04-20 12:56:14 -0500 Report

I agree with your "know it all's" comment, as well as the other things that you said.
Nobody likes to be told what to do from someone who has no idea what they are talking about. it is very insulting.

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