Meter Recall from "Diabetes Self-Management"

By imsuzie2 Latest Reply 2013-04-10 13:20:54 -0500
Started 2013-04-03 12:05:51 -0500

March 29, 2013
Blood Glucose Meter Recall
Diane FennellOn March 25, 2013, LifeScan, Inc., voluntarily issued a recall of all OneTouch VerioIQ blood glucose meters in the United States because the meter malfunctions at extremely high blood glucose levels.

At blood glucose levels of 1024 mg/dl or above, the meter will not provide a warning and will shut off, potentially delaying proper treatment. According to a press release from LifeScan, the likelihood of experiencing such a high blood glucose level is remote, but possible. The US Food and Drug Administration (FDA) has not received any reports of adverse events related to this issue.

Those who are using the OneTouch VerioIQ are advised to contact LifeScan customer service at (800) 717-0276 to arrange for a free replacement meter. (Representatives are available daily from 8 AM to 10 PM EDT.) Customers can continue to use their OneTouch VerioIQ until the replacement meter arrives, but they should immediately contact a health-care professional if the meter unexpectedly turns itself off. LifeScan is in the process of implementing an update to the meter to address the issue but has not decided on a timeline for resuming shipments.The OneTouch Ultra meters, OneTouch Select meters, and OneTouch Verio test strips are not affected by the recall and can continue to be used.

Outside the United States, three OneTouch Verio brand meters are being recalled due to incorrect glucose value display or record storage at extremely high glucose levels. The affected meters include the OneTouch VerioIQ, the OneTouch Verio Pro, and the OneTouch Verio Pro+.

LifeScan has notified the FDA and health-care authorities around the world of the voluntary recall.

For additional information, visit the OneTouch Web site.

ALL THE COMMENTS FROM THE ARTICLE that I read say at a reading of over 1000, the "patient" would not be testing, it would not be that high over night and commended LifeScan for the voluntary recall. All the posters love their "LifeScan" products and think this is an unnecessary recall. I still feel knowledge is power. I also have not heard of a reading that high and don't mean to scare anyone. S2

8 replies

jayabee52 2013-04-03 15:40:15 -0500 Report

Thanks Suzy!
Yes I have heard of readings that high (1000 ^), but I wonder if those recalled meters really do read that high. Most meters that I know of read HI when over 600.

Welcome back! Hope to see more of you posting here in the future!


imsuzie2 2013-04-09 15:49:24 -0500 Report

Only back on the occasion of an email, for the most part. I do send you the odd emails, so I hope you get them. Catch me up with how you are doing, ok? I see you have a new profile picture. Are you still here in Vegas? Hugs

jayabee52 2013-04-09 16:06:45 -0500 Report

Yes back in LV again now after Jem passed away in 2010. I change profile pics a lot here lately. I am now back on dialysis again after about 6 yrs of being off it. I am living near the downtown (Maryland Pkwy and Stewart).

CJ55 2013-04-09 17:04:24 -0500 Report

Hi James.. Where is "Maryland Pkwy & Stewart" ?? Maryland or Vegas?? We leave next Week for our trip out there..

jayabee52 2013-04-09 17:11:29 -0500 Report

Downtown Vegas. Maryland Pkwy & Stewart are cross streets near where my Apt bldg is located. I think I sent you my ph # via PM. If not just ask and I will send it again.

CJ55 2013-04-10 06:11:58 -0500 Report

Good Morning James.. 7 am here… Waaaay too early for my eyes to be open but I have an Emergency Drs. appt at 9 which may hinder my trip because I may not be able to fly. :-( I sure hope not because everything is all paid for including my car. I will explain when I return.
I never received that info so could you please re-send in a PM.. sorry.. Thanks.. Have a great day and I will PM you when I get back later tonight. Hugz CJ