OneTouch Verio IQ Blood Glucose Meters Recalled

By GabbyPA Latest Reply 2013-03-30 21:27:48 -0500
Started 2013-03-26 13:17:34 -0500

There are many of our members who use One Touch products and I thought you should be aware of this recall.

by WebMD

The LifeScan unit of Johnson & Johnson is voluntarily recalling almost 2 million of its OneTouch Verio blood glucose meters because they malfunction at extremely high blood glucose levels.

The recall includes 1.2 million meters sold worldwide under the brand name OneTouch Verio IQ, says LifeScan spokesperson David Detmers. Of those, 90,000 are in the United States. Also recalled are 670,000 OneTouch Verio Pro meters in Europe, and 4,900 OneTouch Verio Pro + meters used in hospitals and clinics in various markets outside the United States.

Each of the One Touch Verio models malfunction a bit differently at blood glucose levels of 1024 mg/dL and higher.

LifeScan is advising US patients using the OneTouch Verio IQ meter to call 1-800-717-0276 to receive a free replacement.
Read more:

7 replies

Stuart1966 2013-03-30 21:27:48 -0500 Report

Got off the phone with their switchboard and the chuckle-heads manning them.

Only took 43 minutes 8 O

No silly me, I thought you might have some useful information of any kind. When to expect the replacement meter? They only recalled every single meter they've ever made,. world wide. Thought it might be a intelligent question. Naaah no clue, ok no sure that's just fine…

Any other problems caused by the electric and mechanical flaws? Nooo, no idea about that either humgh, you might want to find out, just saying…

Are there any problems with the strips, not… that YOU "know" of… gee that's comforting.

Ok, can you give me the phone number of ANY of your competitors perhaps >: D

jayabee52 2013-03-26 14:49:08 -0500 Report

I saw that in my Yahoo inbox this AM and considered posting this as well.

GabbyPA 2013-03-27 18:24:04 -0500 Report

When I get this stuff I try to put it up immediately. It may only affect one person, but you never know. Recalls are important to know about. I don't see this as a huge issue, and they are fixing it. But if you have one, making sure you have correct readings is vital, specially if someone is on insulin.

Next Discussion: A1c »