Not Receiving Alliance e-mail messages via your Home or Business e-mail like you used to?

By Libby121 Latest Reply 2011-12-22 17:48:27 -0600
Started 2011-12-11 13:09:39 -0600

Did you notice that your aren't recieving as many emails from the various Alliance
Connection Sites? Alliance has started something new. Unless you want to recieve your messages, badges, new friend requests and other info once a week each. You have to go to Your Profile, choose your Privacy & Settings tab and go down and uncheck the box stating that you only want this info to be sent to you one time a week.

131 replies

Jeanette Terry
Jeanette TerryPA 2011-12-22 11:19:50 -0600 Report

I just want to let you all know that we are aware of the member search problem and we have our tech guys working on it. I am so sorry for the inconvenience with the bugs in the system lately. We are working to get them straightened out asap.

dietcherry 2011-12-21 18:34:09 -0600 Report

My current problem is that when I put a site name in the Search Members box, it wont pull the members profile up! Please help!!

Trevor Smith
Trevor Smith 2011-12-22 00:03:45 -0600 Report

I did a little sleuthing and figured out what's wrong. It seems that some people (including you) have so many friends that our search engine gives up trying to look through them all! Having that many friends is awesome… I should have planned better for it. :)

I'll work up a fix for it tomorrow morning when I get to my desk. Thank you for the heads up.

Libby121 2011-12-22 10:35:03 -0600 Report

Hi! I was wondering why several of the newer peoples profile says
''My Heath Interests" instead of "My Health Interests".

Trevor Smith
Trevor Smith 2011-12-21 19:23:45 -0600 Report

Member searches respect privacy settings, so if they have something set to private or friends-only (and you're not their friend) they won't appear in your results.

Which member are you searching for?

dietcherry 2011-12-21 19:27:57 -0600 Report

These folks are all my friends; I attempt to pull them up to send a message or post on their profile, and the system says Were sorry. No members found.

Young1s 2011-12-21 20:04:05 -0600 Report

Renee: This was happening to me too. If you go to the bottom of the Home page and click on Feedback, you can send the IT team a message about your problems. You will receive an immediate email stating that they will try to deal with it within 48 hours.

GabbyPA 2011-12-21 18:36:43 -0600 Report

Have you checked the spelling? I just typed in your name and it worked. Now if they are not one of your friends, their profile may not come up 100% either. I do get your photo and when I click on it, I go there.

dietcherry 2011-12-21 18:47:13 -0600 Report

Gabby, I just put your name in and the message says Were sorry. No members found. Going on for days now.

GabbyPA 2011-12-21 18:51:39 -0600 Report

It must be something with your page. I have let them know, but they are most likely not there now. Tomorrow they will get the message and look into it. Sorry.

dietcherry 2011-12-21 18:42:58 -0600 Report

Im spelling all the names correctly, the system just refuses to pull anyone up for me; I asked a friend here if they are experiencing the same prob and they checked and they are not!!!!!! Please fix this as it is very encumbering!!!!!!!!!

meter readers of void
meter readers of void 2011-12-21 19:41:10 -0600 Report

I just don't know,I get tired of the hacking and attacking,but than again there it goes again.wish it would stop,but they don't,what privacy settings huh!my ignorance has really sucked the life out of me.maybe its just me and i'm just tired

meter readers of void
meter readers of void 2011-12-21 21:19:29 -0600 Report

watching OETA Darwin theory on the dna strans ,talk about inner pee being blue-I turned around and looked ,sure enough it was a porta potty/out house—thats all the inner pee that I have for 2day

Libby121 2011-12-21 18:55:26 -0600 Report

I have the same problem as Diet Cherry. I typed in Gabby and it couldn't find you irregardless if whether I looked under Friends or browsing Community names or any other options.

GabbyPA 2011-12-21 19:02:36 -0600 Report

Gee...I am getting a complex now. Am I really here or a figment of your imagination? Yikes, well, you know what I said...we fix one thing and something else goes a little wanky.

Caroltoo 2011-12-21 19:01:38 -0600 Report

I just tried "Gabby" and got her; not having trouble with friends.

I've had this issue for weeks with anyone who is not my friend. I've occasionally jotted down new folks names as I see them earning badges and then when I try to call the name up on the general list so I can post a congratulations, they don't come up for me.

GabbyPA 2011-12-21 18:54:53 -0600 Report

Thanks, but my brain doesn't work that way. LOL. I just let the guys know what is going on, they do the hard work.

GabbyPA 2011-12-19 11:58:59 -0600 Report

The tech team just let me know that they think they have fixed it. So let those hugs fly and let us know if you are getting the notifications.

jayabee52 2011-12-20 06:01:46 -0600 Report

Early this AM I got hugs and gift notifications from Arthritus connect, but none so far from DC

RachelChavezCA 2011-12-19 11:53:37 -0600 Report

We have been keeping tabs on this discussions and the concerns you guys have about the new email feature. I want to assure you that the issues are not server related in any way. We have the capacity to handle all of your activities so get busy :) The purpose of the new email feature was to provide options to those members who wish do not wish to receive a notification for each activity or post on their profile. Our tech team is working diligently to try and iron out any kinks that our members have found. If you are still having issues configuring your notifications please send Jeanette or I an inbox message so we can help our tech team resolve any outstanding issues. Once again, I just want to let you know there is no reason to remove pictures, previous posts, or any other activity to take the load off our servers. We have the capacity to deal with the flurry of activity you send our way!

GabbyPA 2011-12-18 07:47:09 -0600 Report

What I suggest for a while, if you want to share personal notes with folks, is to use the email function to encourage them. That way for sure they will get it. Even if it is not notified, it doesn't get buried in the sea of activity you have on your profile.

Caroltoo 2011-12-17 14:24:58 -0600 Report

Other issues have been resolved for me, but I ONCE AGAIN find I am not receiving notification of any gifts or posts to my profile.

So…those of you who have done so, please consider yourself thanked. If I knew it was there and could see it, I would be thanking you!

Libby121 2011-12-17 16:22:49 -0600 Report


Caroltoo 2011-12-17 17:08:02 -0600 Report

Could be Libby because there are lots of issues. I've changed my settings so that I'm only to receive, gifts/posts on profile and discussion responses. The others are flagged as soon as we come on site and, in my opinion, don't need emails. My small contribution to cutting down the traffic.

Young1s 2011-12-17 17:27:03 -0600 Report

I did the same thing. With all they have to deal with on a daily basis, why make their jobs harder?

Libby121 2011-12-17 17:25:47 -0600 Report

If it is the Servers, it is most likely a memory issue and they have to get more memory one way or another. I am erasing unnecessary comments, cleaning out inboxes, also gift giving, approving discussions,
writing on profiles, all take up space. This last suggestion really hurts. What if we took down all are extra pictures, not our profile, but the extra
ones that we enjoy so much, until after we get more memory. Maybe that would free up enough Memory so we could approve discussions.
Might want to stop doing all that until they can get into 2012 budget and buy the equipment they need… That is sad but maybe it will work.

Caroltoo 2011-12-17 17:50:36 -0600 Report

Maybe that's why they were trying to limit the number of emails (until they could buy a bigger girdle). :)

kittenpurr1 2011-12-17 15:01:58 -0600 Report

It's happening on all sites. It has been going on over a week now, it was fixed for about 2 hours, then it started back doing the same thing. I hope it gets fixed soon!

squog master
squog master 2011-12-16 17:07:28 -0600 Report

I have noticed I haven't been getting many Alliance email messages in my personal email box. Thought maybe it was cause I wasn't getting any cause my internet connection was down for awhile so I couldn't answer any so I thought maybe people stopped sending me them.

Plus it's cookie bakig season so I'm not on as much as normal right now.

I haven't check my profile cause this is the first I heard of this. So I guess I'll check it now. At least on DC. Maybe I'll check 2 or 3 a night.

Type1Lou 2011-12-16 08:54:31 -0600 Report

I also received multiple (2 or more) notices of the same responses to discussions and posts. I thought it might be due to the recent changes made allowing people to request notices once weekly vs "real time"…it seems to have gone away though.

Caroltoo 2011-12-15 13:19:25 -0600 Report

Yesterday, I started getting some double notifications of online conversations. I am receiving some, but not all, gift notifications.

GabbyPA 2011-12-15 13:21:11 -0600 Report

There must be a Grinch in our system. LOL....I let them know again today.

Young1s 2011-12-15 17:31:23 -0600 Report

That cursor jumping thing has happened to me a couple of times too. Once the reply gets to a certain length, no matter where the box is on the page, as soon as you start typing, the whole thing jumps out of sight.

Also, there's a discussion that I've been trying to untrack for days but I havn't been unable to. No matter how many times I go to the page or click on the icons (on the discussion page and on my profile page), the red numbered dot representing the discussion I'm trying to untrack, doesn't go away. I went to "Feedback" at the bottom of the page to report this but I guess IT is still really backed up from this weekends mishap.

jayabee52 2011-12-15 17:43:21 -0600 Report

well my particular gremlin has been with me a long time on my profile. I get a number of tracked items on my profile and when the number gets down to 8, I get a message that there are no new posts. I have that happening to a lesser degree on my ADHD site, but there I have only 1 "sticky" thread But here on DC 8 are "sticky". Here it has been over a year my gremlins are living on my profile. It started out with 2, then 4, 6 and 8.
I have repeatedly notified John and he says they're looking for a cause of it
It is frustrating but I just live with it.

Jeanette Terry
Jeanette TerryPA 2011-12-22 16:43:13 -0600 Report

The tracked items bug should be fixed now. Jayabee go ahead and try to clear out your tracked items and see if that number goes away. If not, let me know via inbox message so that we can address the problem.

Young1s 2011-12-15 20:00:50 -0600 Report

It is frustrating, but it sounds like that's all we can do for now. I just hope I don't get any water in my profile, one gremlin is enough for me.

jayabee52 2011-12-15 20:08:11 -0600 Report

for me too LoL! For now all I can do is grin and bear it, and notify the right ppl if others show up

jayabee52 2011-12-15 20:13:17 -0600 Report

my gremlin started sometime 2 years or so ago. It is not a seasonal thing like a grinch (lol!) but has been my constant companion on DC year in, year out.

Libby121 2011-12-15 20:20:37 -0600 Report

Two years ago! Now that is really sad. I am sorry to hear that you have been struggling with that problem for so long. And Thank you for not just leaving the site. It wouldn't be the same without you.

jayabee52 2011-12-15 20:37:28 -0600 Report

i don't remember exactly when it started. I guess my staying power just could be chalked up to my addiction to DC.

I would not say I have been struggling with it. For me it is little more than an annoyance,

Thank you for those kind words Libby! I really don't know what I'd do with out the good words from many here and also the intellectual stimulation I get from this site and doing research online to answer questions. It seems to me to be a mutually beneficial thing. Kind of a symbiotic relationship.

I love DC! Now if I could find a lady to love me and me her with the same intensity I would be GOLDEN! (of course she'd have to share me with the "other woman" of DC.

Thank you again for those most kind words Libby!

jayabee52 2011-12-15 17:16:03 -0600 Report

I have been getting multiple messages saying "You have one or more messages in your Diabetic Connect inbox." Yet when I go to my inbox there are only 2 or 3 messages waiting not the 6 or 8 at a time like the Yahoo inbox indicates. Also I have not gotten a notice of a wall posting or a friend request since this whole mess started.

I'm hanging in with DC but it is rather frustrating with all the gremlins which seem to be in the system.

And I just noticed today that in posts longer than just a few words the cursor jumps from where it had been to the top with each keystroke. So in many cases I am typing "blind" on longer postings.

Libby121 2011-12-15 17:44:52 -0600 Report

Yes, it is making our trying to communicate rather difficult is it. I am envisioning them sitting there pulling their hair out going, 'What the heck is WRONG NOW! I suspect that they might be feeling as frustrated as we are…(but then I don't know…)

SCLWKR 2011-12-15 17:19:22 -0600 Report

I agree that the notifications are kind of weird in the last few days. Have the IT staff gone on Christmas Vacation? Hope they get things straightened out soon. I am also getting notifications of emails that I have already opened and notifications of postings that are days old and already reviewed. Yes, quite frustrating…

stormz 2011-12-20 01:03:24 -0600 Report

I don't know how I ended up here in the middle of this conversation but it sounds down out right interesting… I know all of you one way or another and hugs to you all and I'm sorry I have not been around with the holidays coming up been busy getting ready for them..I have been struggling with my own body pains and trying to get my house really really clean for when my son visits with me from TX. I mean it's clean now I just like it to be super duper clean when I have some one come and spend a week in my house. It kills me to do the deep down cleaning. So if I am right here jay you would love to have a lady in your life as long as she could endure DC as well. I think that's cool. I am probably one of the few people that understand where your coming from there. MewElla lovely lady from TX that she is is always handing out gifts and hugs I see you down there. I hope your doing well and are ready for the holidays. SCLWKR your frustrated because your getting to many emails..right? Did I get everything right? And all I did was pop into a page and how I got here I have no clue but glad I did because I am friends with y'all. Let me top this off with I hope and Pray that each of you have the most wonderful holidays that you can. May your New Year be happy healthy wealthy and filled with lots of love and friends. May God Bless each and every one of you! Big hugs to you all!

SCLWKR 2011-12-20 09:44:25 -0600 Report

Hello Dear Donna
I'm so happy to hear you will be spending time with your son over the holidays. And I know what you mean about cleaning for company. If my house isn't clean the way I like it I can't relax and enjoy my visitors. Take care of yourself and hugs to you! Sherrie

jayabee52 2011-12-20 05:59:07 -0600 Report

Thank you Donna! Yep you're right about me, a lady, and DC.

Wondering if I get any volunteers?

I am a bit more picky than she just has to endure my DC sessions, but much else is negotiable. I married my "Jem" after all, and to the outside observer it may have looked like she had a lot of"medical challenges" which would put me off to her. One or more of those challenges, challenged her a bit too much and she passed from this life. But I am glad I met and married her. Those challenges endeared her to me. (you can see pics of us together at one of our wedding ceremonies on my pics)

Of course I had and continue to have medical challenges too. These endeared me to her also

Donna, If your house is clean already, girl, I would take it easy on myself and not WORRY about being super-clean. It is not about passing some white glove test, the season is about focusing on the REASON for the season, the anniversary celebration of the birth of Christ, the savior of the world. And by extension it is a time for family celebration. So please don't exhaust yourself making everything is just so. Your family appreciates what you do I am sure. They don't want a frazzled wife and mother, but one who enjoys the season with them.

Praying Christmas blessings upon you and yours!


stormz 2011-12-20 21:59:05 -0600 Report

O I am in a super Christmas mood and I remember why we are all together here to celebrate the birth of Christ. My biggest problem there is getting my family into the whole festive mood with me. They are all being so bah-hum-bug! It is driving me nuts.
BTW James I am no longer a wife…I am a widow. Sorry to say that I lost my husband almost 2 years ago. He was never sick then one day he just up and had a massive heart attack at work and died. Sigh…O-well. ..and time marches on.
I also clean my house like this not because I expect a white glove test it is just how I am. I want to make sure it is as clean as possible for any one that is coming to stay with me even my own family. Just how I am. Other than liking a clean home. LOL
I do wish each and everyone a Merry Christmas and a Happy New Year! God Bless!

Set apart
Set apart 2011-12-20 06:06:22 -0600 Report

James you are so right, I am having a bit of a low this season and am really trying to look at all my blessings! The season is not about perfection whether it be through cleaning, presents, and especially eating! It is about celebrating the birth and love of Jesus and how he sent his son during this time for US! This season for me it is about giving my heart to God! Thank you James for reminding me of this!

Libby121 2011-12-15 18:26:22 -0600 Report

I am not sure, but I think the duplicates are now the 'one time' weekly notice that we would have gotten if we hadn't changed it back to real time. They probably went into a queue for a weekly delivery as well as a real time delivery. Hopefully, that will only be a one time occurance. I agree it is frustrating. It us very unfortunate that it happened around the holidays when we are all on. This site is so active, I'm not sure when a good time would have been but this definitely isn't it.

Libby121 2011-12-15 19:50:16 -0600 Report

I have had problems with the jumping cursor, typing blind problem on my IPhone on and off for a couple of weeks or so…Just not fun :(

Caroltoo 2011-12-15 18:39:48 -0600 Report

Mine were repeats coming out at about 2 minute intervals yesterday afternoon. I haven't noticed this happening since this morning.

Caroltoo 2011-12-15 18:11:33 -0600 Report

Me, too, Sherry. Doubles and repeats and opened and…odd. I'm sure they are dealing with some systems issues that are quite challenging as this is a huge system.

Libby121 2011-12-15 18:17:40 -0600 Report

I know I was told awhile back that their IT staff is quite small. I also don't know how many are full time versus having a main job and then this job as well.