fixes for the site

Jeanette Terry
By Jeanette TerryPA Latest Reply 2011-07-02 14:54:42 -0500
Started 2011-06-29 13:03:29 -0500

We have been experiencing some problems with the site. As we have looked into it, there haven't been any security issues, just some broken features. Our tech team has been working diligently to get these issues fixed. We think that most of them are fixed now. If any of you are still experiencing the problems that you were before, or any new problems please note them in reply to this discussion so that we can get it cleaned up asap.

Thank you for all of your help and patience.


16 replies

AuntieM234
AuntieM234 2011-07-02 14:54:42 -0500 Report

I hope you got my Inbox messages re glitches. I was looking for it to add to it, then I came across this Discussion post again. I had sent the messages to you because I couldn't find this. If you don't get the messages, please let me know and I will try to find them to redo here. ANYWAY, I have another, which will probably be #6. When I try to edit something, it goes away (totally) when I click on "edit", and I can't retrieve it.

jayabee52
jayabee52 2011-07-01 10:46:37 -0500 Report

Ive just noticed a quirk. All the videos I have tracked have shown up on my profile as having been commented on, while no one on some of them has had a comment on it for 1 or 2 months. Then when I click on the video from the tracked list I get a message: "Thank you! Your item is awaiting approval and will be available soon. "

But they were already approved long ago. I have commented on many of them repeatedlly. It only occurs with those videos I have tracked. Other videos I have not tracked, run fine, without the quirk.

Another glitch of long standing: In the number of tracked items waiting for me The lowest it will go is 8. It won't go lower than that for some reason. and I always have one of "my pictures": http://www.diabeticconnect.com/users/13300-ja... as the last tracked item. When I click on it the number does not go below 8 and the picture sticks in the que. It has been doing that for over 6 months. I've brought it to John's attention through a discussion like this and through an email, but the problem has gotten worse over the months. More numbers getting stuck. Started out as 2, went to 4 now it's 8. Another site ADHDconnect has a sticky number there too. It is stuck at 1. I just muddle along with the added numbers, but it is still a bit irritating.

Jeanette Terry
Jeanette TerryPA 2011-07-01 11:05:13 -0500 Report

Yes we are not sure what is causing the video glitch, but are working on it. I will mention the tracked items problem to the tech team and see what they can find. Thanks for keeing us updated on what you are seeing.

Teresa Rose
Teresa Rose 2011-07-01 01:12:09 -0500 Report

I was trying to log in to another one of the sites and it keeps telling me that my password is incorrect. I know its correct because I logged on here with no problem. I was trying to become a member on the heart connect site and I ended up changing my password so that I could finally get on it. Now I am trying to sign up for the autism site and it's doing the same thing. I don't want to change my password again. Thank you

Jeanette Terry
Jeanette TerryPA 2011-07-01 11:20:27 -0500 Report

We are looking into what is happening here. In the meantime, if you use the dropdown menu in the top right corner to visit other communities you may have more luck getting in.

Somoca
Somoca 2011-06-30 19:06:04 -0500 Report

my badges aren't correct and my gifts aren't showing my thanks for them and I am having to log in over and over even though I asked the site to remember me.

Jim Edwards
Jim Edwards 2011-06-29 15:01:57 -0500 Report

i JUST TESTED it and you fixed the main one that was bugging me. What was written didn't show up after about the 8th line. it would post and I could edit it, but…thanks!

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