Do you let your healthcare provider know how THEY'RE doing?

1cookie :)
By 1cookie :) Latest Reply 2011-04-08 15:27:35 -0500
Started 2011-03-31 17:17:47 -0500

I went to Physical Therapy today and left heartbroken. I have had 2 people treating me. A girl did my initial eval and next appointment that followed. I refer to her as a "sadist".

I'm having neck and back pain with shocks down my back and legs. I've been out of work for about 7 weeks. I have trouble walking, standing, getting up from a chair, reaching up or out away from my body. My eval was painful. I was poked, proded and asked to move certain ways to check the range of motion; I know they need to do that. I did my best. I asked to get a copy at the end of the visit. I was told it would not be ready until my next appointment so ask then; so I left.

When i came back two days later for my 45 min. appointment, I was expecting to get some passive motion exercises and maybe some ultrasound or moist heat to relax my muscles. Instead, I was asked to hop up onto a bike and ride it. I had to use my arms to pull my leg up enough to get onto it. I was not ABLE to get my feet on to the peddles. So she said ok, get off, we'll try something different.

She instucted me over to the "evil twin" of what I just got off of; this bike had handlebars that go around as you peddle. Well, I TRIED to get in the saddle. I used my arms again to help get my leg over; tried to put my feet into the straps for the peddles. I just could't do it. By this time I was in so much pain from the spasms and the shocks that I was crying. She did offer to move the seat back so I could get off easier…and my 45 min. were used up. I left in more pain than when I arrived and accomplished ABSOLUTLY NOTHING.

I was so upset that I forgot to get my copies from the day before. I went home did the ice, heat pad, pain killers, nerveblockers and anti spasm medications earlier than I should have just to servive the ordeal. I was grateful that my next appointment was scheduled with someone else the next day, so I was hopeful.

I was pleased to see that I was called in by a young man who said I see your having trouble getting around today. I was asked to lay down on a table, so i replied that I would need something under my knees to reduce the pressure to my back. He offered a pillow, but that was not enough so he got something else. We proceeded to do some passive movements; as I did them he noticed I had tears running down my face and asked if there was anything he could do to help me be more comfortable. He placed his hands under my neck for support and I continued to work through the movements.

I was still in pain and continued to tear up as I did what he asked me to do. He tasked me to stop so we could try something else. I was having trouble getting off the table, so he helped by supporting my neck and lowereing the table so my legs would not dangle as I tried to touch the floor. I was seated in a chair to do some movements that did not involve gravity. The session did help some areas and caused more pain in others. He concluded my treatment with some ultrasound to help my muscles relax and reduce the spasms.

As he helped me put on my coat I let him know that I did not have any more appointments scheduled and requested to see him again. I was disappointed to hear that he was only here to fill in for someone who was on vacation so I would not be able to see him again. I was very sad to hear that.

I told him I did not want to see the girl again..and that she noted in my chart that "I was UNWILLING" to do the treatment she offered not that i was UNABLE to. I can only hope when I go next week that the provider I see is as wonderful as he was.

I made sure to let him know how much I appreciated him; his compassion, professionalism and how I wished he was a perminant employee at the facility. I also asked the receptionist if they had anyway for patients to let the hospital know what they and the patients were loosing but not having him as an employee.

I am a heathcare provider. I have had several patients over the years take the time to tell me, the staff and my boss that they appreiciated my efforts and skills..that made my day in more ways than I can express.
****SO Id like to know: DO YOU LET YOUR HEALTHCARE PROVIDERS KNOW HOW THEY"RE DOING??? Please share your thoughts??


58 replies

Jim Edwards
Jim Edwards 2011-04-08 15:17:40 -0500 Report

If you remember the childhood game of Operation, my hip bone is not always connected to my thigh bone! Stuff slides out of place for reasons unknown to me and sometimes, regretfully, I do know the reason. Like 5 weeks ago when I tried to do the triple spin double lux or whatever that skating maneuver is called. Sadly, I was not in the rink, not on skates and I only scored a 5.4. 6 appointments later, I am feeling much better. I see a Rolfer, which, in a nut shell is a cross between a chiropractor, physical therapist, and a massage person. Rolfer is the "brand name" but I do not remember the generic name. My daughter is a Rolfer in Portland , OR; sadly I am in WV! Anyway my Rolfer here has been a great help to me. If you want to find out more about Rolfing, my daughter's website is portlandrolfer.com. If interested further, email her and she may be able to put you in touch with one in your area.
My health care provider knows about the Rolfer (Chris) and is very much in favor of it. Chris is also one of his patients, but rarely, since he is so healthy!

1cookie :)
1cookie :) 2011-04-08 15:23:35 -0500 Report

Very interest, I've never heard of this type of tx..sounds like the bst combo of all a person in pain could ever hope for. GOD BLESS YOU for sharing this info. I will look into it.

Jim Edwards
Jim Edwards 2011-04-08 15:27:35 -0500 Report

The thing that I was really impressed by to start is that I told him that i worked at a children's camp and didn't make much money and could not come very often. He said if I could be somewhat flexible on my appointment times, he would treat me for $50 per an hour session! This is almost half of his original price!

Gemm
Gemm 2011-04-03 12:01:51 -0500 Report

I've had PT myself and the center I went to at our local hospital was wonderful. All the PT staff were friendly, professional and especially empathetic and helpful. Though my intake eval was rough, at least it was explained to me thoroughly why it was necessary. Even now close to a year after leaving when I see any of the staff anywhere they always ask how I'm doing as well as my husband (they got to know him a bit as well as our son, when they took me early on, rather than my trying to drive myself and having to sit there for awhile when done to get the pain levels down so I could drive home).

I'm really surprised that you weren't offered aqua-therapy as I was to begin with. Exercise in heated water was so much easier when I 1st started than trying to do any on the gym equipment or even the passive stretching stuff they gave me to do at home (I still use them daily to try to keep some of the range of motion I was able to achieve in PT before I had to stop - insurance reasons). I was totally in aqua-therapy for several months before starting even marginally in the gym. I had to reach a certain level of ROM and endurance in the pool before they would even think of allowing me in the gym on any of the equipment and the bike was one of the last things I was allowed on.

I do as you - tell those who treat me well how much I appreciate their care. When sent to someone who is harmful physically, emotionally or mentally I do make sure to tell my PCP and will also tell that person how I feel about the way they have treated me (when they will stand there and listen which not surprisingly is rarely). I had 1 specialist tell me if I didn't like how he worked I could find someone else - I DID and reported his treatment of me to my PCP and have told friends who needed that type of specialist how I was treated.

HUGS and GL with your treatment at PT - hope you can find a good therapist who will help you rather than harm you.

1cookie :)
1cookie :) 2011-04-03 12:28:57 -0500 Report

Thank you for your kind words, I did question the activity and requested hot packs or ultrasound. I was told they did not want me to become dependant on that type of approach and opted for things I could do at home. I told them I was hoping to reduce the spasms then try to increase ROM so I don't agrivate the condotion I'm in right now. When I got to the second PT they at least did both ROM exercises followed with ultrsound to undo any spasms from the activity…unfortunately he was a fill in for the one I see in the AM. I'm hoping he is good to me. Much love and good health, Anita

Dixiemom
Dixiemom 2011-04-01 19:13:41 -0500 Report

I have had physical several times over the years but I have never had an experience like this. Those therapists were far from professional and should have been reported. I would suggest you tell your PCP of your ordeal and request another facility in the area. I have lived with a tremendous amount of pain in my back and shoulder radiating up to my neck causing headaches. I went to see an accupuncturist. He has helped me tremendously. It took nearly a year but it was well worth it. I can say that I am relatively pain free compared to what I hade before.

1cookie :)
1cookie :) 2011-04-02 10:20:43 -0500 Report

I've never tried acupuncture before; is it painful? and did your insurance pay for the treatment?

Dixiemom
Dixiemom 2011-04-02 15:02:08 -0500 Report

Acupuncture is not painful. The needles are very thin, thinner then the finest sewing needle. The man I went to is also an MD. He also practices holistic medicine. Sadly to say my insurance did not pay for it and neither does Medicare.

1cookie :)
1cookie :) 2011-04-05 09:04:10 -0500 Report

It's unfortunate that our country and the insurance carriers do not embrace the less conventional approaches…especially when the benifits are REAL.

Dixiemom
Dixiemom 2011-04-05 21:20:28 -0500 Report

I know. I feel very fortunate that I can afford this treatment. I'm also fortunate that my husband supports me in my decisions. We work as a team. I like your new profile picture. I have 14 grandchildren and 6 great grands. They are the light of our life.

1cookie :)
1cookie :) 2011-04-01 20:09:32 -0500 Report

I already have seen a different PT see another on Monday. I did leave an eval about the sadist and the angel of mercy. The receptionist at my neurosurgons office has heard about her from other patients too. We're all in gods hands..she will have to answer for the way she treats people while in her "care". tahnks for the input.

Graylin Bee
Graylin Bee 2011-04-01 15:23:19 -0500 Report

So sorry you had to deal twice with such an unsympathetic person. I understand the frustration of being under that sort of care. Last year out of all my wonderful Drs, nurses, CNA's, Ultra sound, CT Scan, MRI, X Ray,housekeepers, food service people, and all the administrative stff at two hospitals, severl out sourced medicl testing plces, 1 wound care clinic, and 1 home healthcare, there was one bad Dr. and 1 evil wound care nurse. I tried to address the problem with the wound care nurse and the person she was training. She used rubbing alcohol on my very extensive leg ulcers. She denied she was using it to her surpervisor, then snuck it in in the skin prep pads rather than continuing to use the bottle of rubing alcohol. Fortunately she had days off and only treated me three times before I was transferred to another hospital. The Dr I dislike decided to cut off my dressings less than an hour after they had been applied. Even though I kept tellling him how much it hurt to have them applied and that the wound care nurses were not certain if enough supplies would be in by the next day when they would be redoing the dressings. After he looked and left, I had to explain to the RN why she should contact the wound care nurses ASAP and get my legs redressed.She told me she was going to go have her lunch then dress my legs herself. If I had not been able to speak for myself she would have put me at risk for a major setbck in healing from MRSA and Cellulites. If she would have walked out and not contacted the wound care nurses. I would have started screaming my head off if that was what it would have taken. Instead she contacted wound care and at least six of them were in my room in less then 10 minutes.I asked the head nurse how could I fake a heart attack if that would stop him from doing that again. She promised me it would not ever happen again. The next time that Dr saw me he came in when the wound care nurses were working on me.
July 28, 2010 was day 1 of my thanking the Drs. and medical staff Tour Day. I had an opportunity to thank the administrators of the 2nd hospital in person for the wonderful care they had provided.They received a huge cake from Mom (AKA The Cake Lady) I also went to the Dr. who had been in charge of my care at the 1st hospital (I did not thank his associate however). The next day I went and thanked my Wound Care Dr who had been at the 2nd hospital and at the wound care clinic. My vascular surgeon was thanked as well as his office staff. They got cake from The Cake Lady also.I have thanked my third surgery surgeon and my regular Dr. We gave a gift of a tree sculpture my husband made to five of the Drs. and the 2nd hospital. Each one was so surprised to be thanked. I coould not imagine not thanking someone for saving my life and my legs. The thank you tour was for a very selfish reason in part. I had to see their faces looking happy not concerned. My last visit with the wound care dr. he had been happy until he saw that although my legs had healed from the ulcers there was still a problem with them he could not fix. He grew quiet and just stared for a while at my legs. Then told me to have my primary care Dr. refer me to a vascular surgeon. Then he left the room and went outside and sat in the cancer healing garden. His nurse explained he often went out there. But he looked like a dark cloud had enveloped him.When I went back three months later he was so happy to see how good I was looking and my energy level. I asked him if it was hard for him at times because he never knew if people had followed his advice and continued to heal. He said that was often the hardest part of his job the wondering.
We need to be our own advocate as long as we can.We need to let the provider's know both the bad and good treatment we receive.

1cookie :)
1cookie :) 2011-04-01 20:19:42 -0500 Report

wow, what an incredible ordeal, I get to see my patients come back often. It's hard when some of your favorite folks move on. Several of them are family of navy men and coast guard so many have to move on. Some come for second opions and never want to leave (that's a sticky issue, a line that should not be crossed). It's so great that you, and your family went an extra several miles to do what you did. Thank you for sharing

Graylin Bee
Graylin Bee 2011-04-02 20:12:32 -0500 Report

I told my wound care Dr. that I hoped I never had to see him again as a wound care Dr. because I hope my legs will never need the use of his services again. But I would be demanding he be the Dr. if I ever need a wound care Dr. ever again. He said he hopes the same.

1cookie :)
1cookie :) 2011-04-05 09:02:16 -0500 Report

I'm sure he has heard the downside of have to tx people and give them pain to heal. You are probly one of a small handful of people tp let him know dispite what he put you through, he did a good thing for you.

Dr Gary
Dr GaryCA 2011-04-01 11:12:48 -0500 Report

HI!

I just wanted to say that this is a great post, highlighting a very important issue. I am sorry that you went through this with the first provider. It just shows that professionals are not all created equally, they are not plug and play. Some are compassionate while others are not, and level of competence varies greatly from one to the next.

Telling a provider that they are doing a good job, and doing what you can to avoid those who are not so good, is being an empowered medical consumer. As a healthcare provider, this advice is especially powerful coming from you.

Thanks for sharing your experience with us!

And I hope you are able to receive better treatment going forward.

Gary

1cookie :)
1cookie :) 2011-04-01 20:25:07 -0500 Report

Thank you Gary, I love how you voiced you're input on this subject. I've seen several mentions of "Dr. Shopping" when pt's look for a change in providers. I like the term "medical consumer"..that shows respect for a patient.

roshy
roshy 2011-04-01 10:25:05 -0500 Report

i have to say , when you get a health care provider that plays the role in being both professional, caring and empathic to your needs it really is a blessing!! i never really appriciated them when i was younger and found listening to them and answering their questions a burden!! but as i got older i realised how lucky i was in that they asked those questions in order to help me! when i didnt turn up for appointments they would ring and want to know if i was al right. My diatition would would give out to me in order to remind me what was important!!
This year 3 nurses ran a carb counting class and afterwards i bought them little gifts to thank them for everything!! their understanding, wisdom and their patients through the years!! i think it was a nice way to show them i did appricaite their efforts!!

1cookie :)
1cookie :) 2011-04-01 20:33:34 -0500 Report

I've always told my patients that I fear no question; I gat a 98 on my NERBs, (exam for my license) and they have a right to have access to what I know. If the information stays in my head, but never comes out of my mouth it has only lived up to 1/2 its potental. Thank you for sharing.

ps I bet you get more people who will put out more effort for you after bearing gifts. ;)

northerngal
northerngal 2011-04-04 13:07:57 -0500 Report

About 10 yrs ago, I sent flowers to the nurses at a hospital where I'd had surgery. The insulin was being handled by the surgeon, who was a great surgeon, but NOT a diabetic Dr. One nurse really stuck her head out for me and contacted the endocrinologist (who has a very tough reputation) and got things straigtened out. I felt it was the least I could do and didn't want the situation to cause problems for her, so they were sent to all. They all did a very good job and deserve a thank you too.

roshy
roshy 2011-04-02 06:49:52 -0500 Report

well i think with everything they had to out up with they deserved a little sometthing!! they turned out to be rockstar super life savers over the past year!!! it took a lot of time and attention to get me back on track after i suffered a DKA a year and a half ago!!! i honestly dont know where i would of been without them!! my diabetes team has become like a second family almost!!

1cookie :)
1cookie :) 2011-04-02 10:06:35 -0500 Report

I'm not formliar with the DKA you made in the heathcare provider dicussion. Can you plese tell me what this means?

Type1Lou
Type1Lou 2011-04-02 10:15:12 -0500 Report

I'm guessing DKA= Diabetic Keto Acidosis. or Diabetic Ketoacidosis Attack. Those of us not in the texting generation do have some difficulty in understanding the shorthand. Sometimes just "googling" the initials will get us an interpretation…but it never hurts to ask either…life is a learning experience!

1cookie :)
1cookie :) 2011-04-02 10:28:47 -0500 Report

Yes mam, it certanly is regaudless of your backgroud or your age, Thank you for explainig DKA for me I don't know the "alphabet soup" referances I see. I'm keeping a log for myself to check so I don't have to keep asking about the same info once someone is kind enough to take the time to explaine them.

pixsidust
pixsidust 2011-03-31 21:54:21 -0500 Report

I do let them know. I would call and ask to speak to the administrator for the facility and explain what happened and how you were treated and how much pain you were in. Do not leave a message with a person but ask for the administrators voice mail. If you get to leave a voice mail You might ask if they can refer you to a facility who creates a plan based on the individual patient because their is not it. I bet you get a call back. I also would talk to your doctor who referred you right away. Tell his office staff it is important that you talk with him/her. The probably have no idea what you are going through. Call your insurance to see what other facilities take their insurance. I am sorry but be proactive for yourself and do not accept any more lack of care. They were letting the bike babysit you instead of working with you. I am so sorry

1cookie :)
1cookie :) 2011-03-31 22:47:02 -0500 Report

Thank you for your input. This incident occured at Occupational Health. The Hartford Insurance is my offices' carrier. The reffering dr. was also from Occ. Health; SHE IS AWSOME; I will see her next week and fill her in, but thers not much she can do.

I did call my neurosurgical group for an unrelated issue. The schedular has heard similar comments about that PT before and was not supprised to hear it again. Once I see the dr there on 4/14 (unless he needs to r/s) I will be in his care; but the hartford is still paying the bill. I have another PT appt with someone I have not seen before at that same facility; I'm hopeing for the best.

My biggest worry is my hearing with the workers comp commissioner on 4/1 (tommorow for me in 30 min) but this site records time 1 hr ahead of my time zone. In less than 10 hrs. I've only gotten 3-4 hrs sleep/ night for the last 2 weeks because of the pain and shocks/ muscle spasms..so I look and feel like s**t. My neck injury (3 time in 17yrs) has been accepted by the hartford. They are fighting me on the back claim..that's why I asked for a hearing. I went through my ins. for an MRI of my lumbar area to find out why I have shocks and a numb left thigh. My goal is to have the hrfd ins pay for tx for that. Injections hopefully. If I need surgery I'm home alone…and in trouble.

When I called the legal aid @ the comm office she said dr. d the neural surgen is well known and respected but I don't see him untill 4/14..don't have the MRI results in hand yet. I hope to have that to pick up before I head to the hearing. If the doc has it and wrote a report I'll need to get that ASAP before I go for my informal hearing. A very stressed out day.

pixsidust
pixsidust 2011-04-01 19:56:08 -0500 Report

I would still can the administrator of the facility. I also would write a formal letter so it goes in her files. I would ask about what treatment plan is being recommended for someone in your pain. Discuss before jumping on a bike.
My prayers are with you too. Heres a hug my friend!

1cookie :)
1cookie :) 2011-04-01 20:38:50 -0500 Report

thanks for the suggestion for a letter in her file thru admin. I just got my lumbar MRI results…I have several areas with bulging discs..not that she knew..but I doubt even if she did it would have made a difference to her. Many thanks, Anita

MewElla
MewElla 2011-03-31 18:37:06 -0500 Report

Absolutely, I let them know…also, I have found that when the medical teams/support groups do a good job with me, I compliment them and they always seem to appreciate my words of encouragement and remember, when I come back in the next time.

1cookie :)
1cookie :) 2011-03-31 18:49:37 -0500 Report

Very true, speaking from the other side of the fence. That's why I hope to get back to work ASAP. I feel like I'm letting my patients down by noy being there for them. I can see a few of them saying let me know when I make it back…I'll wait

Gabby
GabbyPA 2011-03-31 18:10:43 -0500 Report

I totally relate to what you are saying.

I self diagnosed my diabetes because I had no insurance and no healthcare team. So for about 9 months I was working on my own with a couple of friends and a lot of help from members here. I had lost a lot of weight, got my numbers lowered about 125 points consistently and while I needed the labs and extra care, I felt good about how far I had come.

When I finally got into a clinic I had my first appointment with the NP. I call her the NP from hell. I didn't cry when I found out I was diabetic, but she made me cry out of frustration. Every question I had was answered with a "Because that is what we do for diabetics" or " All diabetics should be doing this". I couldn't get any reasonable answers out of her and she just pretty much walked out and left me there. I was crushed. It was not at all what I expected. I told the staff that I refused to see her again and I wanted to see the doctor. That arrangement was made and I have been happy about the change.

Before being here, I would have just let her keep seeing me and belittling me and making me feel crummy. Here is where I learned that the doctor works for me and I have a say in what happens to me, no matter what they think.

Hopieland
Hopieland 2011-04-01 12:17:53 -0500 Report

Having worked in an ER for 5+ yrs (a long time ago) I've experienced both being a pt and good and bad Doc and nurses. Some people are just not people persons and others may be under a great deal of stress themselves. Some are just unhappy people. In your case, it sounds like she didn't know how to relate to diabetics. For many years I had no clue how a person could be diabetic unless is was from childhood or birth. I know now. I wasn't without compassion, but I must admit, I was a little judgmental. We're all trying help educate ourselves and help each other, but the general public…what education do they get about D and the needs of D pts have for emotional support as well as medical care? For the most part, unless care givers either are D or love someone who is, they probably aren't very empathetic. B4 my dx I had several friends with T1 and I was concerned for them, but had not a clue of their underlying needs. They never talked about it. I am sorry you or anyone has run into the downside of medical personnel who just don't relate. I'm blessed to have a PCP who is young but seems very interactive with me about my care program. He's my fifth PCP at this clinic (the others left due to politics). It seems in today's medical world, WE MUST take a very pro-active role. We have to TELL them what we need. They rarely seem to ask. My PCP always asks, "What can I do for you today?" I'm thinking, "How should I know?" but I push ahead and tell them what's been going on and we dialog about how I'm managing my D and what worked and didn't. We kinda find our way as we go. Due to no insurance until last Sept. I couldn't have any real tests. I finally have a good co-pay ins. and can now begin to schedule the tests I've needed. Bottom line? NEVER GIVE UP! Finding a PCP you like is a really HUGE blessing to be sure!

1cookie :)
1cookie :) 2011-04-01 20:45:28 -0500 Report

Thank you, I loved your feed back. Yes pro active is the way to be..and I don't intend to give up either…Much love and good health, Anita

1cookie :)
1cookie :) 2011-03-31 18:38:59 -0500 Report

I'm glad you had the strength to be your own advicate. Many dr/providers talk down to people..it's just wrong

Gabby
GabbyPA 2011-03-31 18:46:20 -0500 Report

I used to be intimidated by the doctors. I learned to have a voice from all the encouragement I got here on the site.

I now also use it when I go to the doctor or ER with my hubby. They hate me, but I am not going to let them make me feel inferior. Yes, they know a lot, but I know my body and and I know what changes go on for my husband as well. They need to listen. I also let them know when they are doing a good job. I sent a thank you card to my doctor about a month ago and after my husband was moved from the ER to a room, I baked the ER staff some banana bread because they dealt with us for over 24 hours while we waited for a room. They were great, but again, I will say it is because I asked lots of questions and offered lots of information to help them out.l

1cookie :)
1cookie :) 2011-03-31 18:55:07 -0500 Report

Yes, you know your body, chnges good or bad. When your on the outside looking in, you have to depend on a pateints input.

1cookie :)
1cookie :) 2011-03-31 18:53:41 -0500 Report

Good for you, I always encourage feedback from a patient. How can you get better informed when no one takes the time.

Gabby
GabbyPA 2011-04-01 06:18:26 -0500 Report

That is really the question. I feel that there are many doctors out there that are just not all that into actually working with patients. They just want to tell them what to do. It bugs me so much when I share patterns and possible ideas with them and they just dismiss me. I may not have the right "diagnosis" but I do have information and so many times they look at getting rid of symptoms, not the root causes of those symptoms. It is frustrating.

1cookie :)
1cookie :) 2011-04-01 20:49:33 -0500 Report

I agree. when you treat a symptom but leave the problem it keeps you comeing back to pay for the timeshare…not all are that way, but a good to many are!!!

jayabee52
jayabee52 2011-03-31 17:57:49 -0500 Report

I was a CNA mainly in Home health. I also did do some shifts of hospital work, so I know about working in a medical setting. Now I am disabled and can no longer work in that capacity.

I do let people know how they're doing. Having that background I let them know that I had been a CNA and I am quite active in my care.

I have had problems with the PT departments I've needed to work with as a parient. If I do, I tell them. I ALSO tell the Dr who referred me to them what I think the problem with them was.

As a CNA, I tried to be as compassionate as I knew how, but also figure out whether the patient/client was trying to get me to do FOR them something that they could very well do on their own. I didn't want them becoming overly dependent on me so as to make them more helpless than they were. But, that's sometime hard to tell. (Not saying that YOU'RE trying to do this, Anita)
Also, I worked long hours as many do in the medical field, and was often tired and sometimes my judgment was not at its sharpest.

I agree that the PT's assessment of "unwilling" to do the treatment was from the way you describe it, IMO uncalled for. But I was not there observing.

But bck to the question. I do try to let the person know how they're doing. I try to ask questions about why this? or why that? And if I am treated rudely, I will generally not confront the person directly, but WILL go over his/her head to complain to supervisor. I have also reported rude Drs to the cheif of the hospital, or to the state medical board.

But generally I have had little prioblem with medical people.

1cookie :)
1cookie :) 2011-03-31 18:45:53 -0500 Report

I'm glad you have been with people who care while providing care. The receptionist at the nueosurical group had heard from other patients that she is like that. I was ther at 8 am..no burnout there unless she was up all night. Iv'e been lucky to get more than 3 hrs…I sure don't look marvelous

jayabee52
jayabee52 2011-03-31 18:57:08 -0500 Report

so it seems that she was the PT from hell.

She's probably not happy in the work she is doing, but probably feels trapped because she has her student loans to pay off. Too bad she can't do somethng she really likes.

I had been in a profession which required a Masters degree, that didn't fit me before I became a CNA. I lucked out because I loved doing the work helping people as a CNA, while keeping the politics to a minimum. (my former profession was highly political).

1cookie :)
1cookie :) 2011-03-31 19:02:28 -0500 Report

politics are like a fly trap. If you stay on the outside you might be ok…jump in the middle and you may not get back out.