I went to Physical Therapy today and left heartbroken. I have had 2 people treating me. A girl did my initial eval and next appointment that followed. I refer to her as a "sadist".
I'm having neck and back pain with shocks down my back and legs. I've been out of work for about 7 weeks. I have trouble walking, standing, getting up from a chair, reaching up or out away from my body. My eval was painful. I was poked, proded and asked to move certain ways to check the range of motion; I know they need to do that. I did my best. I asked to get a copy at the end of the visit. I was told it would not be ready until my next appointment so ask then; so I left.
When i came back two days later for my 45 min. appointment, I was expecting to get some passive motion exercises and maybe some ultrasound or moist heat to relax my muscles. Instead, I was asked to hop up onto a bike and ride it. I had to use my arms to pull my leg up enough to get onto it. I was not ABLE to get my feet on to the peddles. So she said ok, get off, we'll try something different.
She instucted me over to the "evil twin" of what I just got off of; this bike had handlebars that go around as you peddle. Well, I TRIED to get in the saddle. I used my arms again to help get my leg over; tried to put my feet into the straps for the peddles. I just could't do it. By this time I was in so much pain from the spasms and the shocks that I was crying. She did offer to move the seat back so I could get off easier…and my 45 min. were used up. I left in more pain than when I arrived and accomplished ABSOLUTLY NOTHING.
I was so upset that I forgot to get my copies from the day before. I went home did the ice, heat pad, pain killers, nerveblockers and anti spasm medications earlier than I should have just to servive the ordeal. I was grateful that my next appointment was scheduled with someone else the next day, so I was hopeful.
I was pleased to see that I was called in by a young man who said I see your having trouble getting around today. I was asked to lay down on a table, so i replied that I would need something under my knees to reduce the pressure to my back. He offered a pillow, but that was not enough so he got something else. We proceeded to do some passive movements; as I did them he noticed I had tears running down my face and asked if there was anything he could do to help me be more comfortable. He placed his hands under my neck for support and I continued to work through the movements.
I was still in pain and continued to tear up as I did what he asked me to do. He tasked me to stop so we could try something else. I was having trouble getting off the table, so he helped by supporting my neck and lowereing the table so my legs would not dangle as I tried to touch the floor. I was seated in a chair to do some movements that did not involve gravity. The session did help some areas and caused more pain in others. He concluded my treatment with some ultrasound to help my muscles relax and reduce the spasms.
As he helped me put on my coat I let him know that I did not have any more appointments scheduled and requested to see him again. I was disappointed to hear that he was only here to fill in for someone who was on vacation so I would not be able to see him again. I was very sad to hear that.
I told him I did not want to see the girl again..and that she noted in my chart that "I was UNWILLING" to do the treatment she offered not that i was UNABLE to. I can only hope when I go next week that the provider I see is as wonderful as he was.
I made sure to let him know how much I appreciated him; his compassion, professionalism and how I wished he was a perminant employee at the facility. I also asked the receptionist if they had anyway for patients to let the hospital know what they and the patients were loosing but not having him as an employee.
I am a heathcare provider. I have had several patients over the years take the time to tell me, the staff and my boss that they appreiciated my efforts and skills..that made my day in more ways than I can express.
****SO Id like to know: DO YOU LET YOUR HEALTHCARE PROVIDERS KNOW HOW THEY"RE DOING??? Please share your thoughts??
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